Human Resources -Disability Claims Coordinator

Location: North York, ON, Fully On-site, 5 days per week
Language: English required, strong written and verbal communication skills
Background Check Requirement: Criminal background check and professional reference check required

About the Opportunity

This is an exciting opportunity to join a well-established Canadian organization in the home services and energy solutions sector as a Disability Claims Coordinator. Sitting within the HR team, you will play a key role in supporting employees and leaders through workplace injury and disability processes with professionalism, clarity, and care.

You will work closely with HR leadership and managers across Canada to coordinate occupational and non-occupational claims, support return-to-work planning, and ensure compliance with legislation. This role is ideal for someone early in their HR career who understands the language of WSIB and return-to-work programs and is eager to build deeper expertise in a structured, supportive environment.

What’s in it for You

You will join a collaborative HR team that values confidence, accountability, and continuous learning. This organization offers strong onboarding support, exposure to complex cases, and the opportunity to develop specialized knowledge in disability management.

In addition to a competitive salary range of $55,000 to $64,000 plus a 10 percent performance-based bonus, you’ll receive comprehensive benefits from day one, RRSP matching after three months, paid vacation and personal days, and additional wellness perks. It is a workplace that values growth, professionalism, and showing up ready to learn.

Your Responsibilities

• You’ll coordinate and submit WSIB, WCB, and Short-Term Disability claims accurately and within legislated deadlines.

• You’ll collaborate with managers to develop and support early and safe Return-to-Work plans, including modified duties.

• You’ll maintain detailed claim documentation and generate reports and dashboards to track trends and costs.

• You’ll communicate confidently with Compensation Boards, insurance providers, and internal stakeholders to ensure timely updates and decisions.

• You’ll support leaders through accommodations and coach them on process, compliance, and best practices.

Skills and Qualifications

• 1 to 2 years of progressive HR experience with exposure to WSIB, WCB, disability claims administration, or Return-to-Work planning.

• Working knowledge of WSIA, OHSA, Human Rights Code, AODA, and related legislation.

• Strong written and verbal communication skills, with the confidence to navigate sensitive conversations.

• Solid organizational skills with the ability to manage multiple cases and deadlines.

• Proficiency in MS Office, particularly Excel; experience with Parklane is an asset.

• Post-secondary education in Human Resources or a related field.

Note from the Hiring Manager

“We’re looking for someone who is confident, organized, and ready to lean in. If you understand the fundamentals of WSIB and are excited to grow your expertise, this is a place where you can truly build your career.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.