Digital Operations Lead

Location: North York, ON (On site)
Language: English, strong written and spoken communication required
Background Check Requirement: Criminal background check and employment references required

About the Opportunity
Altis Recruitment is partnering with a leading national retail organization to find Digital Operations & Automation Lead to join their in-house media team. This is a high-impact role where digital strategy meets operational excellence, supporting internal Programmatic, Social, and Search campaigns that reach millions of customers across Canada.

Reporting to the Senior Manager, Digital Media, you will work cross-functionally with marketing, analytics, creative, and technology teams. This role blends leadership and innovation, offering the opportunity to mentor a direct report while building automation capabilities that elevate campaign performance across enterprise channels.

What’s in it for You
Join a collaborative, forward-thinking digital team within a well-established retail environment. You will gain exposure to enterprise-level media strategy while shaping automation and operational best practices across multiple channels.

This is an opportunity to influence how digital campaigns are built, optimized, and scaled, in a culture that values innovation, curiosity, and continuous improvement.

Your Responsibilities

• You’ll lead campaign trafficking across Programmatic platforms, ensuring flawless setup and execution.
• In this role, you’ll oversee pixel implementation, audience management, and product feed accuracy to power dynamic creative units.
• You’ll drive automation initiatives across Programmatic, Search, and Social, enhancing operational efficiency and reporting capabilities.
• You’ll partner with channel leads to build and improve internal tools, including automated trafficking solutions.
• You’ll facilitate cross-functional digital operations meetings and develop best practices that strengthen workflows across teams.
• You’ll mentor and support a Senior Specialist, fostering growth and operational excellence.

 

Skills and Qualifications

• 3 to 5 years of relevant experience in digital media operations or ad trafficking
• Experience with Tag Management Systems and Demand-Side Platforms (DSPs) required
• Strong understanding of the programmatic ecosystem and related platforms
• Experience in media buying and ad trafficking, ideally within a retail environment
• Proven ability to influence stakeholders and collaborate across cross-functional teams
• Detail-oriented with strong organizational and problem-solving skills
• University or college degree in a related field, equivalent experience considered
• Media platform certifications considered an asset

 

Note from the Hiring Manager
“We’re looking for someone who’s curious, detail-oriented, and excited to build smarter systems. If you enjoy mentoring others and pushing the boundaries of what digital operations can do, you’ll thrive here.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.