Operations Supervisor

Location: Ottawa, ON, On-site
Language: Strong written and verbal English communication required
Salary: $75,000 to $85,000 annually

About the Opportunity

Our client, a growing organization in the skilled trades and residential services space, is seeking a hands-on Operations Supervisor to support daily operations, pricing, and team coordination. This is a key role that sits at the center of quoting, invoicing, scheduling, and workflow management.

You will work closely with leadership, installers, sales, and finance to ensure jobs move seamlessly from quote to completion. If you thrive in a fast-paced, entrepreneurial environment where systems are evolving and your impact is visible, this opportunity offers meaningful ownership and influence.

What’s In It for You

You will join a collaborative, tight-knit team where initiative is valued and ideas are welcomed. This is a workplace that rewards people who take ownership and move quickly while maintaining accuracy.

With flexible start and end times and exposure to leadership, you will gain hands-on operational experience in a growing organization that values accountability, teamwork, and continuous improvement.

Your Responsibilities

• You will prepare residential customer quotations and ensure pricing aligns with operational inputs and margin targets.
• In this role, you will oversee invoicing accuracy and track job costs, billing details, and weekly sales performance.
• You will coordinate installer schedules, workflows, and service delivery timelines for a team of four.
• You will manage inventory, liaise with vendors, and support equipment and vehicle maintenance tracking.
• You will maintain contracts, CRM sales pipeline data, and internal policies to keep systems organized and efficient.
• You will identify process improvements that enhance speed, accuracy, and operational flow.

Skills and Qualifications

• 3 to 5 years of progressive experience in operations coordination, service administration, or a hybrid operational role
• Experience preparing quotes, proposals, or pricing summaries
• Exposure to invoicing, billing, or accounts receivable processes
• Proficiency with Excel and CRM or ERP systems
• Strong organizational skills with the ability to manage multiple priorities
• Self-starter mindset with comfort working in a fast-paced, smaller organization

Note from the Hiring Manager

“We are looking for someone who takes initiative, stays organized under pressure, and genuinely enjoys being the person who keeps everything moving. If you are proactive and solutions-focused, you will thrive here.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.