Business Continuity Manager
Business Continuity Management Business Partner
Location: Toronto, ON – Hybrid (3 days on-site)
Language: English (written and spoken)
Background Check Requirement: Required
About the Opportunity
Join a forward-thinking financial institution as a Business Continuity Management (BCM) Business Partner and play a pivotal role in ensuring operational resilience across the organization. You’ll work closely with the Leader, Business Continuity Management & Corporate Insurance, and collaborate with multiple business units to maintain, test, and continuously improve Business Continuity Plans (BCPs) and Business Impact Analyses (BIAs). Your work ensures that essential functions continue seamlessly during and after disruptions or disasters, while aligning with regulatory and audit requirements.
This is a chance to be part of a team that values collaboration, operational excellence, and proactive risk management. You’ll contribute directly to strengthening the organization’s resilience, while supporting initiatives that enhance preparedness and recovery capabilities across the enterprise.
What’s In It for You
You’ll thrive in a culture that values teamwork, professional growth, and innovation. Collaborate with cross-functional teams, lead critical BCM exercises, and gain exposure to complex regulatory and operational frameworks. With mentorship opportunities, access to specialized BCM tools, and a supportive environment, you’ll be empowered to make a real impact while building on your expertise in business continuity, crisis management, and operational resilience.
Your Responsibilities
- You’ll document technical business processes, critical resources, systems, and controls to support seamless operations during disruptions, preparing and updating corporate and product BIAs and BCPs.
- You’ll ensure the accurate transition of BIAs and BCPs into the ServiceNow BCM Module, maintaining strong data integrity.
- You’ll develop, enhance, and execute BCM testing programs, including tabletop exercises, call tree testing, and evacuations, ensuring compliance with internal and external requirements.
- You’ll facilitate exercises and liaise with stakeholders for successful delivery, supporting the annual Crisis Management Team exercise.
- You’ll ensure the BCM Program meets contractual and regulatory standards throughout its lifecycle.
- You’ll communicate the BCM Program clearly to stakeholders across the organization.
- You’ll collaborate with business units on annual BCM planning, updates, and new BIAs/BCPs.
- You’ll complete post-incident and post-test reports, documenting findings, gaps, and action items.
- You’ll maintain current program documentation and ensure all processes, controls, and HUB materials are updated weekly or as needed.
- You’ll provide regular updates to keep initiatives, assignments, and projects on track.
- You’ll act as a backup to the other BCM Business Partner and take on additional tasks assigned by the Leader.
Skills and Qualifications
- 6–10 years of BCM experience within a financial institution (Schedule I or II), IT department, commercial/lending platform, or fintech
- CBCP or equivalent certification in good standing
- Experience with emergency management, crisis response, crisis management, and exercises
- Familiarity with ISO standards (ISO 22301, ISO 27001, etc.)
- Experience with regulatory compliance and BCM audit remediation
- Proven track record developing and maintaining BIAs, BCPs, testing programs, and reporting
- Knowledge of cybersecurity principles and practices
- Strong technical, analytical, problem-solving, and attention-to-detail skills
- Excellent interpersonal, collaboration, and stakeholder management skills
- Excellent written, verbal, organizational, and project management skills
- Proficiency with Microsoft tools and BCM software, including ServiceNow, AuditBoard, and Everbridge
- Ability to work independently and as part of a team, including working directly with the Leader
- Ability to prioritize tasks and manage multiple deliverables in a fast-paced environment
- Experience delivering training and awareness programs
Note from the Hiring Manager
“We’re looking for someone who brings a proactive mindset to business continuity and can collaborate across the organization to ensure we’re always ready. Your ability to translate complex processes into actionable plans will make a tangible difference in our resilience.”
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
