Solution Engineer - Fraud
Location: Toronto, ON, Hybrid - 3 days onsite
Language: Strong English communication skills required, both written and spoken
Background Check Requirement: Successful completion of a Canadian criminal record check, credit check, employment and education verification, ID verification, public safety verification, and social media review
About the Opportunity
This is a senior, client-facing Solutions Engineering Lead role where you will shape complex, high-value opportunities within a growing fraud and payments product portfolio. You will operate at the intersection of sales, product, and client teams, bringing together technical depth and commercial insight to help customers solve meaningful, real-world challenges.
Working within a large, regulated financial services environment, you will engage early in the sales cycle to define use cases, validate solution fit, and influence technical strategy. Beyond customer engagement, you will help scale Solutions Engineering best practices, partnering closely with internal leaders to elevate how teams collaborate, deliver value, and bring innovative solutions to market.
What’s In It for You
You will join a collaborative, forward-thinking environment that values expertise, curiosity, and continuous improvement. This is a role with real influence, offering exposure to enterprise-scale clients, evolving products, and strategic initiatives that directly impact growth and innovation.
You will be trusted as a senior individual contributor, given space to lead, mentor, and shape how solutions engineering is practiced across the organization. The culture supports balance, professional development, and thoughtful problem-solving.
Your Responsibilities
You’ll lead technical discovery and pre-sales solutioning for complex, high-value opportunities, partnering with Sales and Client teams to deliver compelling demos, presentations, and discovery sessions that accelerate deal velocity and win rates.
In this role, you’ll shape opportunity strategy and solution design, creating executive-ready materials, proof-of-concepts, and technical recommendations aligned to customer outcomes.
You’ll assess solution fit, API-based integration requirements, risks, and trade-offs, providing technical guidance before and after launch to support successful implementation.
You’ll contribute to RFP responses and act as a technical escalation point across the sales, delivery, and BAU lifecycle, helping resolve ambiguity and guide decision-making.
You’ll develop reusable assets, documentation, and training materials, delivering enablement sessions and helping standardize best practices across the Solutions Engineering function.
You’ll act as a bridge between clients, product, and technical teams, serving as a senior customer advocate by translating field insights into actionable product feedback and influencing roadmap decisions.
You’ll partner closely with Client Relationship Leads to drive revenue growth, strengthen customer satisfaction, and identify expansion opportunities.
Skills and Qualifications
12+ years of progressive experience in Solutions Engineering, Sales Engineering, technical pre-sales, or consulting roles
Bachelor’s degree in business, engineering, or a related discipline
Strong hands-on expertise in APIs, integrations, and platform-based solution design
Experience within payments, fraud, identity, or adjacent financial services ecosystems is an asset
Proven ability to influence and present complex concepts to senior technical and non-technical stakeholders
Experience working in Agile, cross-functional environments
Excellent communication, storytelling, and facilitation skills, paired with a proactive, ownership-driven mindset and passion for continuous improvement
Note from the Hiring Manager
“We’re looking for someone who is comfortable owning ambiguity, building something new, and being a trusted technical voice for our clients. If you enjoy influencing both deals and product direction, this role will give you that platform.”
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
