Bilingual Client Services Coordinator
Location: Mississauga, Ontario (Hybrid)
Training: On site will be required for the first few months.
Language: Fully bilingual, strong written and spoken communication in English and French
Salary: $50,000 - $60,000 + benefits
Rotating Schedule: Monday to Friday 9am-5pm and 11am-7pm (Must be available and willing to work both shifts)
About the Opportunity
Our client, a respected organization in the non-profit sector, is seeking a Bilingual Client Services Coordinator to support a national stewardship program focused on environmental compliance. In this role, you will play a key part in helping organizations across Canada meet regulatory requirements, contributing to meaningful sustainability efforts.
You will work closely with a collaborative, high-performing team, supporting client accounts, reporting, and invoicing processes. This is an ideal opportunity for someone who enjoys working at the intersection of client service, compliance, and data accuracy, while making a tangible impact.
What’s in it for You
Join a mission-driven organization that is committed to environmental sustainability and responsible practices. You will be part of a team that values collaboration, inclusion, and continuous learning, where your contributions directly support positive change.
This role offers strong exposure to compliance and reporting processes, along with opportunities to grow your client service and financial coordination skills in a supportive environment. A comprehensive benefits package is included.
Your Responsibilities
You’ll guide clients through recycling regulations and compliance requirements across Canada
In this role, you’ll manage client accounts, ensuring timely reporting and remittances
You’ll follow up on documentation and support invoicing-related inquiries
You’ll collaborate with internal teams and external partners to resolve client issues
You’ll maintain accurate records and perform basic audit and reconciliation checks
You’ll provide bilingual client support via phone and email
Skills and Qualifications
2 to 3 years of experience in client services, administration, or account management
Fluently bilingual in English and French, both written and spoken, with testing required
Strong computer skills, including proficiency in Microsoft Office such as Excel and Outlook
Exceptional attention to detail and strong organizational skills
Financial literacy or experience with reporting and invoicing is an asset
Experience with compliance or environmental regulations is considered a strong asset
Note from the Hiring Manager
“We’re looking for someone who enjoys building relationships with clients while staying organized behind the scenes. If you’re detail-oriented and motivated by meaningful work, you’ll thrive on this team.”
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.
