Location: Toronto, ON – Hybrid (3 days onsite) OR Ottawa, ON - Hybrid
Language: Fluent in English & French, both written and spoken
Background Check Requirement: Canadian criminal record check, public safety verification, Canadian ID cross-check, 5-year employment verification, education verification, and if applicable, credit inquiry and social media check.
Duration: Contract - 6 months, with possibility of extension.
This is a unique six-month contract opportunity to step into a high-impact role supporting sensitive investigations that truly matter. You will be part of a collaborative team within a large, well-established financial services organization, helping respond to formal information requests from law enforcement and government agencies across Canada.
Working closely with colleagues across compliance, fraud, and operations, you will play a key role in ensuring accurate, timely, and secure handling of production orders and affidavits. Your work will directly support investigations involving fraud, financial crime, and public safety, making this an ideal role for someone who is detail-driven, people-oriented, and motivated by meaningful work.
You will join a team that values mentorship, collaboration, and thoughtful onboarding. This role offers exposure to complex investigations, cross-functional partners, and regulated environments, with training provided on internal systems and processes. It is an excellent stepping stone for recent graduates or early-career professionals looking to build a long-term career in financial services, compliance, or fraud operations.
You’ll respond to formal production orders and information requests from law enforcement and government agencies, primarily in French.
In this role, you’ll review affidavits, validate requests, log and track files, and prepare secure response packages.
You’ll pull and analyze transaction and reporting data using internal systems and Excel, supporting monthly reporting requirements.
You’ll follow up with external authorities to ensure timelines are met and provide clear, professional responses.
You’ll collaborate closely with a small, distributed team and escalate or push back when requests require clarification.
You’ll occasionally communicate by phone with stakeholders to support case resolution.
A university degree in business, communications, legal studies, or a related field.
Fully bilingual in French and English with strong written communication skills.
Experience in banking, fraud operations, compliance, or administrative roles is an asset.
Strong attention to detail and comfort working with confidential, sensitive information.
Proficiency with Excel and Microsoft Office, with BI or reporting experience considered a plus.
Ability to manage multiple priorities and meet deadlines in a structured environment.
Ability to maintain confidentiality and work with sensitive material while collaborating effectively
“We’re looking for someone who can hit the ground running, collaborate closely with the team, and handle a high volume of production requests with precision and professionalism.”
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