Credit & Collections Manager

Location: Mississauga, Ontario (On-site, Monday to Friday, 5 days per week)

Language: English required for written and spoken communication

Duration: 5-month contract

Background Check Requirement: Professional references required

 

About the Opportunity

We are partnering with an organization in the transportation and logistics space to support the hiring of a Credit & Collections Manager for a key contract assignment. This role sits within the finance function and plays a direct role in supporting cash flow, client relationships, and operational stability during a busy period of transition.

 

Working closely with the Director of Finance, you will lead day-to-day credit and collections activity while supporting and coaching a small team. This is a hands-on opportunity for someone who enjoys balancing people leadership with detailed accounts receivable work, and who takes pride in building structure, consistency, and strong client communication into financial operations.

 

What’s In It for You

This opportunity offers meaningful exposure to a fast-paced, operationally focused environment where your expertise will make an immediate impact. You will step into a visible leadership role, collaborate closely with finance leadership, and contribute to improving processes and outcomes across the receivables function. It is well suited for someone who enjoys problem-solving, mentoring others, and bringing clarity to complex account situations within a supportive, team-oriented workplace.

 

Your Responsibilities

• You’ll set and monitor collection goals while overseeing timely recovery of outstanding accounts receivable.
• You’ll review aging reports, reconcile accounts, and ensure payments are applied accurately and consistently.
• You’ll communicate directly with clients by phone and email to resolve disputes, negotiate payment terms, and secure timely payment.
• You’ll perform credit checks and due diligence for new client onboarding, ensuring compliance with internal policies.
• You’ll identify high-risk or delinquent accounts, escalating issues and coordinating with third-party collection agencies when required.
• You’ll supervise, support, and coach team members, providing guidance and performance feedback.
• You’ll contribute to process improvements by identifying gaps, trends, and opportunities within the AR function.

 

Skills and Qualifications

• 5 to 7 years of hands-on credit and collections experience in a fast-paced environment.
• 2 to 3 years of experience supervising or leading staff.
• Strong knowledge of the full accounting cycle and accounts receivable best practices.
• Experience within the transportation industry is considered an asset.
• Advanced Excel skills, with confidence working in large data sets and reports.
• Experience using TruckMate or similar transportation management systems.
• Strong communication, negotiation, and customer service skills, with a practical and solutions-focused approach.

 

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.