Research Consultant

Our valued Federal Government client is currently seeking a Senior Research Consultant to conduct research on the disaster recovery system in Canada from a community perspective. The goal of this research is to advance the knowledge of disaster recovery in Canada and build a common understanding of the community-level experience of disaster recovery through journey and system mapping.

Roles and Responsibilities

• Develop an appropriate methodology and approach to conduct the research;
• Conduct research that includes journey mapping (A method used to understand the experience a person has when interacting with a product, service, or organization over time.) and systems mapping (A method used to represent how different parts of a system are connected and interact with each other, it helps to understand the relationship, feedback loops, and patterns that influence how the system behaves over time.), and includes an analysis of barriers / pain points in recovery;
• Analyze and synthesize the research into key insights;
• Summarize findings in a research report.

Qualifications and Skills

• Experience in developing systems maps that are related to complex human societal systems
• Experience in developing journey maps that are related to complex human societal systems

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.