Business Analyst

We are seeking a Business Analyst – Change Management Practitioner to join a dynamic IT team supporting a large-scale enterprise asset management system upgrade. This role will focus on analyzing, documenting, and managing changes to system functionalities, ensuring a smooth transition for users. The ideal candidate will develop change management strategies, update user documentation, conduct training, and facilitate user adoption.

This is a contract position with an initial term of up to one year, with the potential for renewal. The role offers a hybrid work environment, combining remote and on-site work as needed.

Roles and Responsibilities

• Change Management & Documentation
  • Assess and document system changes across multiple project streams.
  • Develop and execute a change management strategy and communication plan.
  • Update existing user guides, bulletins, and other documentation.
• Training & Communication
  • Design presentations and demonstrations to introduce new functionalities.
  • Develop and implement training schedules, conduct sessions, and collect user feedback.
  • Create and update requirements documentation and stakeholder communication materials.
• User Support & Testing
  • Assist in User Acceptance Testing (UAT) for system updates.
  • Provide ongoing support and guidance to users adjusting to changes.
• Collaboration & Reporting
  • Work within an Agile/Scrum framework as part of a cross-functional team.
  • Generate reports and insights for program stakeholders.
  • Collaborate with project managers, analysts, and technical teams to drive adoption.

Qualifications and Skills

• 5-7 years of experience as a Business Analyst or Business Systems Analyst in IT projects.
• Strong background in change management methodologies.
• Familiarity with software development lifecycles and project management principles.
• Experience working in an Agile/Scrum environment.

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.

Nice-to-Haves

• Experience working with enterprise asset management systems.
• Previous involvement in large-scale system migrations or upgrades.
• Certification in Change Management, Business Analysis, or Agile methodologies.