Program Manager

Our client is seeking a Senior Program Manager to lead and coordinate initiatives for education programs. The Senior Program Manager will ensure that projects are strategically aligned, well-executed, and effectively resourced. This role involves managing project plans, overseeing interdependencies, mitigating risks, and fostering collaboration across multiple stakeholders.

Roles and Responsibilities

• Lead and manage IT programs that align with operational goals.
• Define program objectives, deliverables, and success metrics in collaboration with stakeholders.
• Partner with faculty, staff, students, and IT teams to assess needs and develop technology-driven solutions.
• Facilitate communication between departments to ensure program alignment and stakeholder satisfaction.
• Oversee multiple IT projects within the program, ensuring timely and cost-effective delivery.
• Manage resources, schedules, and budgets to achieve program milestones.
• Identify and mitigate risks associated with IT programs, ensuring compliance with policies, IT governance, and regulatory standards.
• Build and manage cross-functional project teams, fostering a culture of collaboration and innovation.
• Provide mentorship and guidance to team members to achieve program objectives.
• Develop and maintain dashboards, reports, and presentations to communicate program progress and performance to university leadership.
• Stay informed on emerging IT trends and integrate best practices into university programs for continuous improvement.

Qualifications and Skills

• Extensive experience in program/project management, ideally in an education or public sector setting.
• Strong ability to bring structure, enforce best practices, and drive execution while fostering collaboration.
• Expertise in stakeholder management, reporting (including Power BI), and risk mitigation.
• Experience managing cross-functional teams, project coordination, and resource planning.
• Proven ability to work with senior leadership and accreditation bodies to achieve key objectives.
• Effective communicator with strong problem-solving and strategic decision-making skills.
• Bilingual - professional proficiency with French and English 

• Familiarity with Power BI or other data visualization tools for reporting and insights.
• Background in financial oversight and resource planning within an academic or healthcare setting.

Education

• Bachelor's or Master’s degree in a relevant field (e.g., Business Administration, Public Administration, Education, or a related discipline).
• Certification in Project Management (PMP, PRINCE2) or equivalent is an asset.