ServiceNow Developer

One of our clients is in the process of migrating and deploying several services for its employees on the ServiceNow platform. They are is looking for a specialized ServiceNow programmer who will contribute to the ongoing development projects. This contract is for approximately 5-6 months , full time, fully remote. 

Roles and Responsibilities

1. • Develop and customize ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
   • Design and implement modules, workflows, business rules, UI policies, and catalog items.
   • Create and configure forms, lists, and reports.
   • Integrate ServiceNow with third-party systems and applications.
   • Implement automation using ServiceNow Orchestration and Flow Designer.

2. Requirement Analysis:

   • Gather and analyze user requirements to understand business needs.
   • Translate business requirements into technical solutions within the ServiceNow platform.
   • Work closely with stakeholders to define project scope, objectives, and deliverables.

3. Technical Documentation:

   • Document technical designs, specifications, and solutions.
   • Maintain clear and concise documentation for developed applications, configurations, and customizations.
   • Create user guides and training materials for end-users and support teams.

4. ServiceNow Administration:

   • Perform administrative tasks such as configuring user accounts, roles, and permissions.
   • Monitor system performance, troubleshoot issues, and optimize configurations for efficiency.
   • Maintain data integrity through record audits and regular clean-up processes.

5. Incident Resolution:

   • Respond to and resolve ServiceNow-related incidents and service requests within agreed-upon SLAs.
   • Identify and troubleshoot issues related to configurations, customizations, and integrations.

Qualifications and Skills

• 8-10 years of development experience with ServiceNow APP Engine Studio, Flow Designer, Integration Hub, and Service Portal.
• In-depth knowledge of JavaScript, AngularJS, Microsoft Azure, Azure Repos, GitHub.
• Good understanding of Agile methodologies.
• Strong experience in software development, software architecture, data structures, algorithms, and software development life cycle models.
• Proficiency in the French language.
• The initial duration of the assignment can be extended or renewed as needed for similar tasks.