Bilingual Client Services Coordinator

Our client in the Non-Profit industry is hiring for a Bilingual Client Services Coordinator to support their team on a full time, permanent basis! This is an exciting opportunity working in a hybrid working model, 2 days onsite in Mississauga, 3 days remotely.

Position Overview:
You’ll help clients stay compliant with electronic recycling regulations across Canada, support account management, and assist with reporting and invoicing questions.

The successful candidate will be fluently bilingual in both English/French and have previous experience in client services with a good financial understanding. 

What You’ll Do:

• Guide clients through recycling regulations and compliance steps

• Manage client accounts and ensure timely reporting and remittances

• Follow up on documentation and support invoicing

• Help resolve issues with service providers

• Keep accurate records and perform basic audit checks

• Take on other administrative tasks as needed

What We’re Looking For:

• 2-3 Years of experience in customer service or administrative roles

• Strong computer skills, especially with Microsoft Office

• Detail-oriented, organized, and able to multitask

• Fluently Bilingual in English/French. Testing is required.

• Good knowledge of accounting or finance is an asset

• Experience in environmental compliance is a plus

• Able to work rotating shifts (7 am–3 pm, 9 am–5 pm, 11 am–7 pm) at our Mississauga office

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.