Our retail client is seeking a detail-oriented Data Entry Specialist to support their team with a couple of key projects. This is a remote, temporary role with a strong focus on data accuracy and customer service. The successful candidate may work anywhere in Canada.
This temporary contract is 20 hours of work per week for 3 months, with the potential for extension to 6 months. Candidates must be eligible to work in Canada.
Responsibilities:
Customer Account Updates – Call approximately 150 customers to collect and update credit card details, billing addresses, and other account information in the ERP system.
New Customer Setup & Data Entry – Input and maintain accurate customer data in the ERP system (Dynamics AX).
Employee Order Processing for employees
Freight Cost Updates – Add freight charges to client invoices as needed.
Qualifications:
Strong attention to detail and accuracy in data entry
Excellent written and verbal communication skills and comfortable speaking on the phone with customers.
Experience with ERP systems, preferrably Microsoft Dynamics. Microsoft Dynamics AX would be a strong asset.
Ability to manage shifting priorities and meet deadlines