Senior Property Manager

Our leading real estate client is seeking a Senior Property Manager for their retail property in Ottawa. Reporting to the Director of Property Management, this role is responsible for overseeing tenant relations, day-to-day operations, as well as financial performance.

Responsibilities:

• Conduct regular site inspections, addressing deficiencies and identifying improvement opportunities.
• Implement strategies to enhance efficiency, reduce costs, boost revenue, and improve property aesthetics.
• Support redevelopment projects and coordinate landlord/tenant work, ensuring compliance with codes and specifications.
• Collaborate with the leasing team to support leasing efforts.
• Build and maintain strong relationships with clients, owners, tenants, and contractors.
• Oversee tenant issue resolution, customer service programs, and move-in/out procedures.
• Prepare and manage annual budgets, monthly reports, and property financials, ensuring cash flow optimization.
• Manage maintenance, repairs, service contracts, and approved capital expenditures.
• Review financial documentation, tenant insurance compliance, and assist with realty tax appeals.
• Provide mentorship, set clear goals, monitor progress, and foster a collaborative, high-performing team culture through regular feedback and development opportunities.

Qualifications:

• A minimum of 5 years of progressive experience in property management; retail property management experience is an asset.
• Exceptional attention to detail and the ability to manage multiple priorities while meeting deadlines in a fast-paced setting.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and advanced computer skills.
• RPA or CPM designation is an asset.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.