Bilingual Collections Clerk
Our client in the financial sector is looking for a dedicated and passionate collections representative to join their team.
Work Schedule: Monday to Friday, from 8:30 AM to 5:00 PM fully remote 12-month contract (possibility of extension)
Roles and Responsibilities:
• Managing 60 accounts
• Researching and making collection calls
• Processing credit applications for new customers
• Resolving discrepancies in invoices
• Handling document interactions
• Issuing invoices and statements to customers
• Processing bank deposits, payment allocations, and credit card payments
Skills:
• 2 years of customer service/call centre experience
• Experience in the financial sector is a plus
• Full bilingual proficiency in English and French would be an asset
• Advanced knowledge of MS Office suite (Excel and Word)
• Experience in collections is an advantage
We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
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