Billing and Collections Specialist

Location: Vancouver, BC, On-site during the first 3 months, opportunity for hybrid working once training and probation completed
Language: English, strong written and verbal communication required
Background Check Requirement: Criminal background check and 2 professional references required

About the Opportunity
Are you a detail-oriented billing and collections professional who enjoys solving problems and improving processes? We're recruiting two Billing and Collections Specialists to join a growing, well-established Vancouver law firm. These newly created positions offer the opportunity to strengthen billing practices, improve operational efficiency, and make a meaningful impact.

Working alongside a supportive, hands-on leader and collaborative accounting team, you'll bring accuracy, consistency, and fresh thinking to billing and collections. Whether your experience comes from legal, financial services, accounting, or another fast-paced professional services environment, we'd love to hear from you.

What's In It for You
• Comprehensive health benefits, wellness spending account, and parental leave support
• Generous vacation, five personal days, and hybrid flexibility following initial training
• A collaborative workplace with team events, community initiatives and a people-first culture
• Hands-on mentorship, professional development, and opportunities to improve evolving systems and processes

Your Responsibilities
• You'll prepare, review, and finalize invoices, verifying accuracy and compliance with client billing guidelines.
• You'll monitor outstanding accounts, follow up on overdue payments, and coordinate payment arrangements.
• You'll collaborate with lawyers, legal assistants, and accounting colleagues to resolve billing inquiries and reconcile accounts.
• You'll use Aderant's Prebill Manager and Expert Collections module, maintain accurate records, and submit invoices electronically.
• You'll investigate discrepancies, troubleshoot billing issues, and identify opportunities to improve workflows.
• You'll guide colleagues on billing processes, support special projects, and contribute to broader team priorities.

Skills and Qualifications
• 2+ years of billing and collections experience, ideally in legal or professional services, with more extensive experience welcomed.
• Strong analytical skills, critical thinking, attention to detail, and confidence investigating discrepancies.
• Experience with Aderant is highly valued; Elite 3E or comparable accounting and practice management systems experience is welcome.
• Proficiency with Excel, Word, Outlook, Adobe Acrobat, and billing software.
• Familiarity with e-billing platforms, LEDES files, invoice submissions, and troubleshooting rejections is an asset.
• Excellent communication, organization, discretion, and ability to manage competing deadlines.
• A collaborative, client-focused mindset, willingness to learn, and interest in both billing and collections.

Note from the Hiring Manager
"We're looking for someone who thinks critically, asks questions and takes pride in getting the details right. You don't need to know everything coming in. We're happy to provide training, but we want someone who's curious, eager to learn and excited to help us improve how things are done."

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.