Tenant Services Coordinator

Tenant Services Coordinator

Location: Toronto, ON 
Language:Strong written and verbal English communication skills
Duration: 3-month contract with potential for permanent employment based on performance
Compensation: $50,000–$53,000 annually, equivalent

About the Opportunity
Are you someone who genuinely enjoys helping people, thrives in a busy environment, and loves keeping things organized? We're looking for a Tenant Services Coordinator to join a collaborative commercial property management team in Toronto, where exceptional customer service and positive tenant experiences are top priorities.

As a key point of contact for tenants, you'll play an important role in creating a welcoming and responsive environment. You'll work closely with tenants, contractors, and internal teams while keeping daily operations running smoothly. This opportunity begins as a 3-month contract, with the potential to transition into a permanent role based on performance.

What's In It for You
• A competitive compensation package equivalent to $50,000–$53,000 annually
• The potential to transition into a permanent position
• A welcoming, collaborative team that values exceptional service
• Opportunities to build your experience in commercial property management

Your Responsibilities
• You'll respond to tenant inquiries by phone and email, providing friendly, professional service and timely follow-up.
• You'll maintain property management systems, process work orders, purchase orders, and monthly tenant billings.
• You'll coordinate tenant events, conference centre bookings, welcome packages, and event calendars.
• You'll prepare tenant advisory notices and support tenant satisfaction surveys and reporting.
• You'll collaborate with contractors, site staff, and internal teams to resolve inquiries and support daily operations.
• You'll oversee office administration, including supplies, courier services, filing, records management, and budgets.

Skills and Qualifications
• 1+ year of customer service experience, ideally in a professional or administrative environment.
• Post-secondary education, with previous property management or administrative experience considered an asset.
• Proficiency in Microsoft Office, with experience using Angus property management software considered an asset.
• Excellent organizational skills and attention to detail, with the ability to manage competing priorities.
• Strong written and verbal communication skills, paired with a professional and approachable manner.
• A proactive, adaptable mindset with strong problem-solving skills and a passion for helping others.
• An interest in property management and a collaborative, team-oriented approach.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.