Location: Toronto or Ottawa, Ontario, Hybrid, 3 days on-site and 2 days remote
Language: Excellent written and spoken English communication skills
Job Type: Full-time, Permanent
Target Salary Range: $75,000–$85,000
Our client, an established Canadian financial services organization, is looking for a hands-on Instructional Designer to join a growing Learning and Development team. You’ll design practical, engaging learning experiences while supporting a busy calendar of enterprise-wide initiatives, including digital banking, AI training and blended learning programs.
Working closely with the Instructional Design Lead, fellow designers, subject matter experts and business stakeholders, you’ll turn complex information into clear, creative learning experiences. With a major organizational integration ahead, this is an opportunity to make an immediate impact while helping prepare employees for meaningful business and technology changes.
You’ll join a collaborative team where you can build your expertise, bring forward new ideas and have hands-on ownership of your work. You’ll gain exposure to large-scale learning initiatives, emerging technology and AI while developing programs that directly support employees across the organization.
You’ll manage stakeholder intakes and translate business needs into engaging learning solutions.
You’ll design and create modules, presentations, videos, job aids and other learning materials from concept through delivery.
You’ll review and improve existing materials while supporting a high volume of new and ad hoc requests.
You’ll design blended learning experiences, including boot camps, virtual learning and integrated training sessions.
You’ll develop programs supporting AI, information security, digital banking, mobile technology and organizational integration.
You’ll use tools such as Canva, Articulate 360, Storyline, Rise and Vyond to create engaging content.
You’ll manage multiple projects and deadlines while collaborating closely with technical and business stakeholders.
3+ years of hands-on instructional design experience, ideally supporting enterprise-wide learning.
Demonstrated experience personally designing and creating learning materials, with examples of work you can confidently discuss.
Strong technical aptitude combined with creativity and an understanding of adult learning principles.
Hands-on Canva and video creation experience required.
Financial services experience is preferred, while a strong technology background is also highly valued.
Experience using AI tools, such as Copilot, within learning design is an asset.
LMS experience, particularly SABA or Cornerstone, and relevant learning and development certifications are assets.
“We’re looking for someone who enjoys being hands-on with the work, can take complex information and turn it into engaging learning, and isn’t afraid to bring new ideas to the table. We want someone who is curious, creative and excited to continue growing their skills.”
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