Donations Processing Clerk

Location: Vancouver, BC, Fully On-site (Monday to Friday 9am-4:30pm with 30 minute lunch break)
Language: English, professional written and verbal communication required
Duration: November 2nd - January 15th, with the possibility of extension or permanency based on business needs
Background Check Requirement: Vulnerable sector check, criminal record check and 3 professional references

About the Opportunity
Join a respected non-profit organization during one of its busiest and most meaningful seasons. As a Donations Processing Clerk, you'll play an important role in supporting fundraising efforts by ensuring donor contributions are processed accurately and efficiently, helping create a positive experience for every donor.

Working alongside a collaborative and dedicated team, you'll contribute to the organization's mission through a combination of administrative support, donor interaction, and data accuracy. This is an excellent opportunity for someone who enjoys detail-oriented work while making a meaningful impact in the non-profit sector.

What’s In It for You
• Gain valuable experience supporting a well-established non-profit organization during a high-impact fundraising campaign.
• Work alongside a collaborative team that values accuracy, service, and shared success.
• Build experience using industry-leading fundraising technology in a fast-paced environment.
• Contribute to meaningful work that helps strengthen community impact.

Your Responsibilities
• You'll process incoming donations by sorting, batching, scanning, and accurately entering donor information into the organization's database.
• You'll respond to inbound donor phone calls with professionalism, courtesy and empathy, answering questions and providing exceptional customer service.
• You'll provide professional and courteous service when responding to inbound donor phone calls.
• You'll support seasonal administrative activities, including mail-outs and other team projects.
• You'll maintain accurate donor records and ensure information is entered correctly into Raiser’s Edge.
• You'll help ensure donations are processed efficiently while maintaining a high level of accuracy and confidentiality.

Skills and Qualifications
• 1+ years of experience in data entry, administrative support, or customer service.
• Strong data entry speed and accuracy with exceptional attention to detail.
• Professional, friendly communication skills with a customer-focused approach.
• Experience with Raiser’s Edge is required, Luminate Online experience is considered an asset.
• Comfortable learning new systems and adapting to changing priorities in a busy environment.
• Interest in the non-profit sector or fundraising is considered an asset.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.