Senior Manager, EmployeeWorks Platform Delivery

Location: Mississauga (Hybrid - with 2 days week of on-site presence)


About the Opportunity
This is an exciting opportunity for an experienced technology and product leader to shape the delivery and evolution of a large-scale employee experience platform within a complex enterprise environment. You’ll lead a platform powered by ServiceNow and Moveworks, helping connect employees with smarter self-service, AI-enabled experiences, and streamlined workflows.

Working across HR, IT, Corporate Functions, Digital Workplace, Enterprise Services, and external partners, you’ll bring business and technical teams together around a shared roadmap. You’ll also lead and develop a multidisciplinary team while ensuring platform investments translate into meaningful employee and business outcomes.

What’s In It for You
You’ll have the opportunity to influence an enterprise platform with broad organizational impact, combining product ownership, transformation leadership, AI innovation, and people management. You’ll work with senior leaders and cross-functional experts while building a high-performing team and helping shape how emerging technology improves the employee experience.

Your Responsibilities

• You’ll lead end-to-end platform implementation and expansion, from planning and requirements through deployment, adoption, and value realization.
• As the accountable Product Owner, you’ll own the roadmap, backlog, prioritization, release planning, and sequencing of platform capabilities.
• Lead executive governance and stakeholder alignment across business, technology, security, architecture, operations, and vendor teams.
• You’ll oversee scope, timelines, resources, budgets, dependencies, risks, change management, and executive reporting.
• Partner with business teams to design and launch AI-powered employee experiences, automations, and agentic workflows.
• Lead, coach, and develop platform professionals, implementation managers, solution architects, and AI specialists.
• Establish and track measures for adoption, employee satisfaction, self-service effectiveness, automation value, productivity, and business outcomes.

Skills and Qualifications

• 8+ years of experience leading enterprise platform implementations, digital transformations, or SaaS deployments, plus 3+ years of people leadership experience.
• Proven Product Owner, Product Manager, Program Manager, or Platform Leader experience, including backlog management, prioritization, release planning, and roadmaps.
• Strong program management expertise spanning scope, budgets, resources, timelines, risks, governance, and organizational change.
• Demonstrated experience applying AI, conversational AI, copilots, virtual agents, automation, or agentic workflows to business and employee experiences.
• Experience with ServiceNow and Moveworks is preferred, particularly within HR technology, IT service management, employee experience, or enterprise self-service environments.
• Experience managing enterprise vendors and implementation partners, with strong executive communication and stakeholder management skills.
• Bachelor’s degree or equivalent experience. Agile Product Owner, Scrum Product Owner, PMP, SAFe, or related certifications are considered assets.

Note from the Hiring Manager
“We’re looking for a collaborative leader who can connect strategy with execution. You’ll bring people and technology together, make thoughtful product decisions, and help us turn AI and platform capabilities into experiences that deliver real value for employees.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.