Temporary Business/Office Manager

Location: Brantford, Ontario, 100% on-site
Compensation: $25- $28/hour, T4
Language: Strong written and spoken English communication skills
Duration: 11-week contract with potential for extension
Background Check Requirement: TB testing and clearance required. A Vulnerable Sector Check may also be required.

About the Opportunity

Altis Recruitment is partnering with a well-established long-term care organization to hire a Temporary Business/Office Manager. This position provides essential caregiver-leave coverage and will help maintain accurate resident accounts, dependable financial processes, and responsive front-office support.

Working closely with residents, families, Powers of Attorney, Head Office, and internal team members, you will ensure sensitive financial matters are handled with care, accuracy, and professionalism. This is an excellent opportunity for someone with long-term care or retirement-home experience who can quickly step into an established operation and work independently.

What’s In It for You

You will join a supportive, people-focused environment where your work directly contributes to a positive experience for residents and their families. The current Business Manager has developed detailed documentation and Excel tracking tools, and Head Office will provide virtual guidance on organization-specific processes.

The client may consider either full-time or part-time availability, depending on the successful candidate’s experience and schedule.

Your Responsibilities

• You’ll manage accounts payable, ensuring invoices are accurately processed and paid.

• You’ll prepare resident billing, maintain resident accounts, and follow up on outstanding balances.

• You’ll communicate professionally with residents, families, POAs, and the Public Guardian and Trustee regarding financial matters.

• You’ll oversee resident trust accounts, funds, petty cash, and supporting documentation.

• You’ll maintain detailed records of outstanding accounts, collection activity, and previous follow-up attempts.

• You’ll meet biweekly with Head Office to review resident accounts and collection progress.

• You’ll answer incoming calls and provide welcoming front-office support near the home’s main entrance.

Skills and Qualifications

• At least 6 months of relevant financial administration experience within long-term care or a retirement-home environment.

• Hands-on experience with AP, AR, resident billing, account follow-up, and collections.

• PointClickCare experience is highly preferred.

• Familiarity with resident trust accounts, POAs, and the Public Guardian and Trustee is an asset.

• Strong Excel, documentation, organization, and record-maintenance skills.

• Confidence handling sensitive financial conversations with professionalism and empathy.

• Ability to work independently with limited onsite training and commute to Brantford for every scheduled shift.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.