Bilingual Receptionist

Location: Ottawa, ON (On-site)
Language: Fluency in English and French, written and spoken, required
Background Check Requirement: Criminal background check and employment references required

About the Opportunity
Join a well-established professional services firm as a Bilingual Receptionist, where you’ll be the first point of contact for clients, visitors and business partners. 

Working alongside the administrative team and closely with managers, you’ll help create a welcoming, organized experience while supporting individuals who may be navigating challenging financial circumstances. This is a great opportunity for someone who brings professionalism, empathy and initiative to a busy front-office environment.

What’s In It for You
Fully covered health and dental benefits, paid time off, five additional sick days and on-site parking. You’ll receive hands-on training from an experienced administrative team in a workplace known for long employee tenure.

Your Responsibilities
• You’ll answer incoming calls, greet visitors and manage email and fax communications in English and French.
• You’ll schedule and reschedule appointments and coordinate daily schedules.
• You’ll receive, record and process client payments while maintaining accurate client information.
• You’ll prepare client and creditor documentation and support administrative processes related to insolvency files.
• You’ll manage incoming and outgoing mail, courier arrangements, filing and office documentation.
• You’ll order office and kitchen supplies and provide general administrative support.

Skills and Qualifications
• 3+ years of receptionist or administrative experience.
• Fluency in written and spoken English and French is required.
• Strong Microsoft Office skills.
• Excellent organizational, multitasking and attention-to-detail skills.
• Strong judgment and discretion when working with confidential client information.
• A calm, empathetic approach to conflict resolution and client interactions.
• A proactive, committed and collaborative mindset, with the confidence to take initiative.

Note from the Hiring Manager
“We’re looking for someone who takes initiative, stays organized and genuinely enjoys being part of a team. This role is often the first connection our clients have with us, so being able to stay calm, professional and compassionate, even during difficult conversations, really matters.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.