Receptionist

Location: Cobourg, ON, fully on-site
Language: Strong written and spoken English required. Bilingual proficiency in English and French is considered a strong asset.
Duration: 2-month contract, with potential for extension or longer-term opportunities based on performance and business needs
Background Check Requirement: Criminal Record Check and Vulnerable Sector Check required. Candidates must also meet full healthcare immunization requirements.

About the Opportunity
We’re hiring for a Receptionist role with a community-based organization that provides specialized programs and services for children, youth and families. In this front-desk position, you’ll be a welcoming first point of contact for families, community professionals and partners accessing important services and support.

Reporting to the Administrative Manager, you’ll work closely with an established administrative team to help keep the office running smoothly. You’ll manage reception duties while supporting client file maintenance and day-to-day administrative tasks, ensuring callers and visitors receive a professional, helpful experience and are connected with the appropriate resources.

What’s In It for You
You’ll earn $24.61 per hour while gaining hands-on experience within a people-focused health and social services environment. This is a great opportunity to strengthen your administrative and client service experience while supporting programs that make a meaningful difference in the community.

Your Responsibilities
• You’ll welcome clients, families, social workers and other visitors in a professional and compassionate manner.
• You’ll answer incoming calls on a multi-line phone system and redirect inquiries to the appropriate team member or service.
• You’ll coordinate meeting room setup and support day-to-day front-desk activities.
• You’ll monitor and maintain client files through scanning, copying, filing and data entry.
• You’ll prepare materials and provide general administrative support to the program and administrative team.

Skills and Qualifications
• 1+ year of recent experience in reception, administration or a similar client-facing role.
• Previous experience in healthcare, social services, community services or a related environment.
• High school diploma.
• Strong written and verbal communication skills, with a professional and service-oriented approach.
• Proficiency with Microsoft Word and Excel, along with the ability to learn new software quickly.
• Excellent organization, time management and self-planning skills.
• Comfort working with confidential client information and interacting with individuals who may be accessing sensitive services.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.