Payroll Operations Manager

Location: Ontario
Language: Excellent written and spoken English communication required
Background Check Requirement: Satisfactory Criminal Records Check required

About the Opportunity

Step into a key leadership role as a Payroll Operations Manager, where you’ll help ensure payroll services are accurate, compliant and continuously improving. Reporting to the Director of Payroll Services, you’ll collaborate closely with Finance, Human Resources, IT and internal stakeholders to deliver seamless payroll operations and an excellent client experience.

This opportunity is ideal for an experienced payroll professional who enjoys combining technical expertise with people leadership, problem-solving and change management. You’ll guide a high-performing team, navigate complex payroll matters and help strengthen processes, systems and services across a dynamic, highly regulated organization.

What’s in it for You

You’ll join a collaborative, people-focused workplace that values equity, diversity, inclusion and accessibility. You’ll gain meaningful exposure to complex payroll operations, enterprise systems and continuous improvement initiatives, with opportunities to influence how payroll services evolve.

Your Responsibilities

• You’ll lead accurate, timely and compliant payroll operations while fostering a collaborative, client-focused team.

• You’ll provide technical guidance on complex matters, including taxable benefits, severances, retiring allowances and special payments.

• You’ll ensure compliance with payroll legislation, collective agreements, pension requirements, organizational policies and internal controls.

• You’ll oversee reconciliations, reporting, journal approvals and third-party payment processes.

• You’ll partner across HR, Finance and IT on system enhancements, testing and evolving business requirements.

• You’ll identify opportunities for automation, workflow redesign and process improvements that strengthen service delivery.

Skills and Qualifications

• 5+ years of progressive accounting and payroll experience, including previous management or leadership experience.

• University degree in Business Administration or equivalent, plus a PCP or CPM payroll designation.

• Expert knowledge of Canadian payroll regulations, taxation, pension administration and related requirements.

• Experience interpreting collective agreements within a unionized environment.

• Strong systems knowledge, including enterprise HRIS and payroll applications, with PeopleSoft preferred.

• Excellent analytical, communication, coaching and problem-solving skills, paired with sound judgement and discretion.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.