Loan Specialist

Location: Yarmouth, Nova Scotia, On-site
Language: Strong written and spoken English required. If designated bilingual, strong written and spoken English and French are required for daily customer service, documentation and sales activities.
Background Check Requirement: Successful completion of a criminal background check, credit check and employment verification is required.

About the Opportunity
Join a leading Canadian financial services organization as a Loan Consultant, where you’ll help customers navigate important financial decisions and find solutions that align with their needs. This is a customer-facing opportunity for someone who enjoys building relationships, achieving goals and creating positive experiences.

You’ll work alongside a collaborative, sales-focused team in a fast-paced environment where your ability to listen, advise and earn trust matters. From initial conversations through to closing, you’ll have the opportunity to make a meaningful impact while developing your financial services and sales expertise.

What’s In It for You
You’ll join a supportive workplace that invests in professional development, well-being and long-term growth. The total rewards offering includes a competitive hourly rate, performance-based incentive opportunities, comprehensive health and dental benefits, generous vacation and wellness days, retirement savings with an employer match of up to 7%, education assistance, employee perks, parental leave support and a paid volunteer day.

Your Responsibilities
• You’ll promote loan and protection products while identifying solutions that meet customers’ financial needs.
• You’ll manage the end-to-end sales process, supporting customers both in person and virtually from application through closing.
• You’ll build trusted customer relationships by providing responsive, knowledgeable and personalized service.
• You’ll contribute toward individual and team sales goals in a performance-focused environment.
• You’ll complete credit assessments, process payments and support the management of overdue accounts.

Skills and Qualifications
• 1+ year of experience across either sales, customer service, hospitality or retail or similar.
• High school diploma required, with post-secondary education in finance, sales or business considered an asset.
• Strong interpersonal, communication and negotiation skills, with a customer-first approach.
• Confidence working in a fast-paced, goal-oriented environment and contributing toward performance targets.
• Ability to understand customer needs, build trust and recommend appropriate solutions.
• For bilingual positions, strong written and spoken English and French skills are required to support customers across Canada.

Note from the Hiring Manager
“We’re looking for someone who genuinely enjoys helping people and is motivated by achieving results. If you’re a strong relationship builder who can listen to customers, recommend the right solutions and contribute to a supportive team, you’ll have the opportunity to grow here.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.