Receptionist

Location: Toronto, ON, On-site
Language: Strong written and spoken English communication skills
Duration: 3-month contract, with potential for extension

About the Opportunity
We’re hiring a Receptionist to join a fast-paced, customer-focused environment within the automotive sector. This is a great opportunity for someone who enjoys being the first point of contact, helping customers feel welcome and ensuring their questions and requests get to the right people.

You’ll join an established reception team and receive hands-on training and support as you get comfortable in the role. Whether you bring previous reception, call centre or customer service experience, you’ll have an opportunity to build valuable experience in a busy, professional setting.

What’s In It for You
• $20 per hour
• Full-time hours, Monday to Friday, 9:00 a.m. to 6:00 p.m.
• A 3-month contract with potential for extension
• Hands-on training and support from an experienced team
• Exposure to a fast-paced automotive and customer service environment
• An opportunity to strengthen your reception, administrative and customer service experience

Your Responsibilities
• You’ll serve as a welcoming first point of contact for customers, both in person and over the phone.
• You’ll manage a high volume of approximately 50 to 60 calls per day, answering questions and directing information to the appropriate team members.
• You’ll process customer payments and cash-out transactions accurately and professionally.
• You’ll arrange Uber transportation for customers and help coordinate day-to-day customer requests.
• You’ll enter numbers and other information into Microsoft Excel while maintaining accurate records.
• You’ll work closely with other reception team members and provide coverage across different areas when needed.

Skills and Qualifications
• 1+ years of experience in reception, customer service, call centre or another customer-facing environment is preferred.
• Strong verbal and written English communication skills, with a friendly and professional approach.
• Comfortable managing high call volumes while balancing in-person requests and administrative tasks.
• Basic proficiency with Microsoft Excel and confidence learning and navigating computer systems.
• Strong organization and multitasking skills, with the ability to work independently in a busy environment.
• Experience handling cash, payments or point-of-sale systems is considered an asset.
• Previous automotive or luxury dealership experience is an asset, but not required.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.