Inside Sales Account Manager

Location: Thornhill, ON, Hybrid, 3 days on-site and 2 days remote. Fully remote may be considered for candidates based in Vancouver or Montreal.
Language: Strong written and spoken English communication skills

About the Opportunity
An established manufacturing organization supporting the energy and electrical sectors is expanding its commercial team and hiring several Inside Sales Account Managers. These newly created permanent roles will primarily support a growing U.S. customer base, with some Canadian business, as the organization continues to expand through new business and acquisitions.

Reporting to a sales leader and joining an experienced team of seven, you’ll manage the full sales and order cycle while building trusted relationships with B2B customers. This is an opportunity for someone who is curious, commercially minded and comfortable navigating high-value transactions while delivering responsive, thoughtful service.

What’s In It for You
You’ll join an open, easy-going team that values collaboration, learning and strong relationships. The role offers a salary of $70,000 to $80,000, three weeks of vacation, flexible benefits and a company pension contribution of 6%. You’ll also receive extensive onboarding, with structured learning throughout your first 90 days and continued support as you grow into the role.

Your Responsibilities
• You’ll manage relationships with B2B customers, identifying opportunities and supporting continued sales growth.
• You’ll oversee customer quotations, pricing, follow-up and feedback on potential purchases.
• You’ll accurately process and monitor orders, proactively communicating shipment updates or potential delays.
• You’ll analyze customer and market needs to identify opportunities and provide recommendations that support business growth.
• You’ll resolve customer issues, coordinate product returns and escalate more complex concerns when required.
• You’ll share competitive intelligence, customer demand insights and sales opportunities with internal stakeholders and the broader sales team.

Skills and Qualifications
• 2–3+ years of inside sales or B2B sales experience, ideally within the electrical, manufacturing or a related industry.
• Post-secondary education and experience managing business accounts and high-value transactions.
• Strong relationship-building, negotiation and problem-solving skills, with a customer-focused approach.
• Excellent written and spoken English communication and interpersonal skills.
• Strong mathematical and analytical skills with excellent attention to detail.
• Proficiency with Microsoft Office, including Excel, Word and PowerPoint. SAP experience is considered an asset.
• A curious, adaptable mindset and genuine desire to learn. Industry experience is valued but not required.

Note from the Hiring Manager
“We’re looking for someone who is curious, eager to learn and confident building strong customer relationships. You’ll have plenty of support while you get up to speed, and we’re excited to welcome people who can grow with the team as the business expands.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.