Bilingual Receptionist

Location: Toronto, ON, On-site, Monday to Friday
Language: Fluently bilingual in English and French, with strong written and spoken communication skills in both languages

About the Opportunity
Are you someone who enjoys being the welcoming face of an organization and creating a positive experience from the very first interaction? We’re hiring a Bilingual Receptionist for a full-time, permanent opportunity with a mission-driven non-profit organization in Toronto.

As a key member of the Property Operations team, you’ll connect with staff, volunteers, service users, vendors, and visitors in both English and French. You’ll combine exceptional customer service with hands-on administrative and office support, helping create an organized, accessible, and welcoming workplace.

What’s In It for You
You’ll join a collaborative, people-focused environment where your work directly contributes to a positive experience for the people the organization serves.

Your Responsibilities
• You’ll welcome visitors and answer incoming calls, providing information and directing inquiries to the appropriate team members.
• You’ll respond to questions, concerns, and complaints with professionalism, discretion, and confidentiality.
• You’ll coordinate meetings, events, catering, calendars, facility repairs, invoices, and other administrative activities.
• You’ll maintain records and reports using Microsoft 365, Tactic, and other internal applications and databases.
• You’ll coordinate incoming and outgoing mail and courier shipments using Canada Post, FedEx, Purolator, and same-day courier services.
• You’ll collaborate with the Property Operations team on facility needs, workplace safety initiatives, and day-to-day office operations.

Skills and Qualifications
• 3+ years of proven experience in reception, administration, or customer service.
• Fluency in English and French, with strong written and verbal communication skills and the ability to accurately translate general written information.
• High school diploma or equivalent, with a college diploma or certification in office administration or a related field considered an asset.
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, OneNote, and OneDrive.
• Strong customer service, interpersonal, organizational, and time-management skills with excellent attention to detail.
• Ability to manage changing priorities, balance multiple tasks, follow verbal and written direction, and work independently.
• Experience with Tactic or similar workplace applications and databases is an asset.

Note from the Hiring Manager
“We’re looking for someone who genuinely enjoys helping people and takes pride in creating a welcoming, organized environment. You’ll be an important first point of contact, so professionalism, adaptability, and a strong service mindset will go a long way.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.