Mystery Shopper

Location: Vancouver BC
Language: Strong written and spoken English communication skills required
Duration: Casual contract, approximately a 2-4 day assignment across weekdays within the months of September or October
Background Check Requirement: Requirement for 2 professional references

About the Opportunity
This is a unique opportunity to support a province-wide compliance program focused on responsible retail practices. Working alongside an experienced compliance specialist, you’ll visit retail locations and help assess whether established age-verification procedures are being followed.

You’ll travel to assigned communities across British Columbia, complete brief mystery shopping visits, and accurately record your findings through an app. Travel is coordinated with and accompanied by the compliance specialist, so you do not need a vehicle or driver’s license.

This position is open to all qualified candidates. Due to the specific requirements of client's age-verification compliance program, individuals completing these assignments must be between 19 and 21 years of age at the time of the assignment. This requirement is specific to the testing methodology used for this program.

What’s In It for You

• A unique short-term opportunity to see firsthand how a province-wide compliance program works
• Gain hands-on exposure to compliance, auditing, and mystery shopping
• Travel for the role with eligible flights, hotels, and meal expenses covered as required
• Flexible, project-based work

Your Responsibilities

• You’ll visit mapped retail locations throughout an assigned area, following a predetermined schedule and process.
• You’ll attempt designated purchases to assess whether retailers follow required age-verification procedures.
• You’ll follow specific instructions consistently to help ensure each assessment is fair and accurate.
• You’ll record the outcome of each visit promptly and accurately using a mobile app.
• You’ll work closely with a compliance specialist while travelling between locations and completing assignments.

Skills and Qualifications

• You have strong attention to detail and can reliably follow step-by-step instructions.
• You’re comfortable interacting with retail employees independently and professionally.
• You can accurately document observations and submit results through an app.
• You’re available for weekday travel, ideally for 2–4 consecutive days in September or October.
• Previous mystery shopping, retail, customer service, audit, or compliance experience is an asset, but not required.
• You’re comfortable travelling within British Columbia with an accompanying compliance specialist.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.