Onsite UX Designer - Intermediate

Location: Downtown Toronto - 5 days onsite 
Language: Strong written and spoken English communication skills required
Duration: 6-month contract to start
Application Requirement: An accessible portfolio link must be included on your resume, with no password required

About the Opportunity
This is an exciting opportunity for an experienced UX Designer to contribute to complex, high-impact digital products within a public sector environment. You’ll bring a user-centred perspective to a collaborative, balanced team while helping create accessible, responsive experiences that meet real user needs.

Working alongside product owners, developers, designers, business teams, and stakeholders, you’ll contribute throughout the product lifecycle, from Discovery and Alpha through Beta and Live. This role is ideal for someone who combines strong hands-on design expertise with the confidence to facilitate research, lead discussions, and present thoughtful recommendations.

What’s In It for You
You’ll join a collaborative environment where user needs, accessibility, and thoughtful design are central to delivery. You’ll gain exposure to complex public-facing digital products while working within established design systems, service design frameworks, and Agile practices.

Your Responsibilities
• You’ll design mobile-first, responsive UX solutions using established best practices and user-centred design principles.
• You’ll create and iterate designs in Figma, incorporating feedback efficiently throughout the product lifecycle.
• You’ll facilitate user research and usability testing, including interview planning, scripts, synthesis, and findings reports.
• You’ll collaborate within an Agile Scrum team to move products through Discovery, Alpha, Beta, and Live stages.
• You’ll lead meetings and clearly present design processes, recommendations, and solutions to stakeholders.
• You’ll support relationship management, navigating change and maintaining alignment across business and technical teams.

Skills and Qualifications
• 3-5 years of relevant UX experience contributing to complex digital products of varying sizes, ideally within the Ontario Public Service or another public sector environment.
• Extensive knowledge of UX best practices, mobile-first and responsive design, user research, usability testing, service design frameworks, and established design systems.
• Strong Figma experience, plus expertise with tools such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, and Zeplin.
• Experience working with Agile Scrum methodologies and Discovery, Alpha, Beta, Live delivery stages.
• Degree or diploma in graphic design. Usability, human-computer interaction, or technical writing education or certification is an asset.
• Knowledge of accessibility compliance testing is an asset, as are HTML5, CSS3, JavaScript, React, Angular, Node.js, and Azure DevOps skills.
• Strong presentation, facilitation, negotiation, analytical, problem-solving, and written and verbal communication skills.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.