Business Analyst

Location: Toronto, ON (Hybrid, Metro Hall. Three days in office per week, including Monday and Wednesday, with one additional flexible in-office day)

Language: Excellent written and verbal English communication skills

Duration: 6-month contract with a 6-month extension opportunity

Background Check Requirement: Background check may be required prior to onboarding

About the Opportunity
Join a large public sector organization that is committed to delivering modern, accessible digital services that make a meaningful impact for the community. This is an exciting opportunity for an experienced Business Analyst to help shape digital initiatives by translating business needs into practical, user-focused solutions within a collaborative Agile environment.

Working alongside business stakeholders, technical teams, UX professionals, and project leaders, you'll play a key role in improving processes, defining requirements, and supporting successful project delivery. Your ability to bridge business and technology will directly contribute to the delivery of high-quality digital services.

What’s In It for You
• Work on impactful, large-scale enterprise projects within the public sector
• Collaborate with experienced Agile, UX, and technology professionals
• Gain exposure to complex digital transformation initiatives
• Join a collaborative environment that values innovation, continuous improvement, and knowledge sharing
• Hybrid work model offering flexibility and work-life balance

Your Responsibilities
• You'll lead requirements gathering sessions with business stakeholders, architects, and development teams to define project objectives.
• You'll document business, functional, and non-functional requirements, including BRDs, epics, user stories, acceptance criteria, and supporting documentation.
• You'll develop current and future state process maps, workflow models, system interaction diagrams, and gap analyses.
• You'll facilitate stakeholder workshops and translate technical concepts into clear business language.
• You'll support Agile delivery through sprint planning, backlog refinement, Agile ceremonies, and collaboration with Product Owners.
• You'll work closely with QA, UX, and service designers to validate requirements, support testing activities, and ensure user needs are reflected in delivered solutions.
• You'll maintain project documentation, traceability matrices, RAID logs, and project status reporting.

Skills and Qualifications
• 5+ years of Business Analyst experience supporting large, complex enterprise environments
• Post-secondary education in Business, Computer Science, or a related discipline, or an equivalent combination of education and experience
• Proven experience with Agile and Hybrid delivery methodologies, including sprint planning, backlog refinement, stand-ups, sprint reviews, and retrospectives
• Strong experience gathering and documenting BRDs, FRDs, NFRs, epics, user stories, and acceptance criteria
• Proficiency with Jira, Confluence, Azure DevOps, Visio, and other business analysis and process modelling tools
• Experience collaborating with UX designers to translate user needs into business requirements
• Strong stakeholder management, facilitation, communication, and problem-solving skills. Previous public sector experience is considered an asset.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.