Senior Business Analyst

Location: Toronto, Hybrid, 3–4 days on-site per week
Language: English, strong written and spoken communication required
Duration: 6-month contract to start

About the Opportunity
Join a public sector transit organization as a Business Analyst / Product Owner, where you will help shape technology solutions that improve bus operations, service delivery and the rider experience. This dual-function role is ideal for someone who can connect operational needs with practical, high-value software solutions.

You will work closely with business leaders, transit operations teams, technical specialists, developers and quality assurance professionals. Your ability to understand complex challenges, build consensus and translate needs into clear requirements will directly support more efficient and accessible public transportation services.

What’s In It for You
This opportunity offers meaningful work in a highly visible public sector environment, with exposure to complex transit operations and enterprise technology initiatives. You will collaborate with diverse stakeholders, contribute to products that serve the public and work within a team that values accountability, continuous improvement and thoughtful decision-making.

Your Responsibilities
• You’ll analyze business processes, workflows and systems across bus operations, including dispatch, scheduling, fleet management, maintenance and real-time information.
• You’ll gather and document business requirements, user stories, use cases, acceptance criteria, process flows and functional specifications.
• In this role, you’ll manage and prioritize the product backlog based on strategic goals, stakeholder needs and business value.
• You’ll act as the primary liaison between business stakeholders and technical delivery teams throughout the Agile development lifecycle.
• You’ll facilitate workshops, sprint ceremonies and stakeholder discussions to support decision-making, consensus and conflict resolution.
• You’ll oversee user acceptance testing and confirm that delivered solutions meet business requirements and quality standards.
• You’ll monitor product performance and identify opportunities for operational and product improvements.

Skills and Qualifications
• 5–7 years of combined Business Analysis and Product Ownership experience.
• Essential experience working within a transit agency, with strong knowledge of bus operations.
• Proven public sector project experience, including stakeholder, procurement and regulatory considerations.
• Bachelor’s degree in a related field, or equivalent practical experience.
• Proficiency with Agile methodologies and tools such as Jira, Azure DevOps and Confluence.
• Strong requirements management, data analysis, reporting, facilitation and stakeholder communication skills.
• Familiarity with UX/UI principles, accessibility standards and relevant certifications such as CBAP or CSPO is preferred.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.