Technical Training Analyst

Location: British Columbia, Remote, with occasional travel to the Vancouver or Kamloops office as required

Language: Excellent written and spoken English communication skills

Duration: 10-month contract with potential extension

Background Check Requirement: Successful completion of a background check required

About the Opportunity
Join a collaborative team supporting large-scale technology and operational initiatives within a well-established organization in the gaming and entertainment sector. As a Technical Training Analyst, you'll play an important role in ensuring employees, service providers, and project teams are equipped with the knowledge and tools they need to successfully adopt new systems and processes.

This is an excellent opportunity for someone who enjoys blending instructional design, technical writing, learning administration, and stakeholder collaboration. You'll work alongside project teams and subject matter experts to create engaging learning experiences that support business readiness and successful project delivery.

What’s In It for You
Work on meaningful, enterprise-wide initiatives that have a direct impact on employee learning and operational success. You'll join a collaborative environment that values knowledge sharing, continuous improvement, innovation, and flexibility while providing exposure to a variety of technology-driven projects.

Your Responsibilities
• You'll develop and maintain technical and non-technical training materials, including eLearning modules, user guides, job aids, presentations, and communications.
• You'll create and update engaging online learning content using Articulate and other instructional design tools.
• You'll support learning administration activities within SuccessFactors or a similar Learning Management System, including course setup, learning records, and user support.
• You'll collaborate with project teams, stakeholders, vendors, and subject matter experts to gather requirements, validate content, and support organizational readiness.
• You'll manage training documentation, version-controlled files, and learning assets within SharePoint and other approved repositories.
• You'll review, edit, and quality-check training materials while tracking project deliverables, risks, and readiness activities.

Skills and Qualifications
• 5+ years of experience in technical training, instructional design, learning development, learning administration, or a similar role.
• Degree, diploma, certificate, or equivalent experience in adult education, instructional design, business, technology, communications, or a related discipline.
• Experience creating eLearning content using Articulate or similar authoring tools.
• Strong knowledge of Microsoft 365, SharePoint, and collaboration tools. Experience using Microsoft Copilot or other AI tools is considered an asset.
• Experience administering SuccessFactors or a comparable Learning Management System.
• Proficiency with Adobe Creative Cloud, Adobe Acrobat Professional, or similar content development tools.
• Excellent technical writing, documentation, stakeholder engagement, organization, and communication skills, with the ability to manage competing priorities independently. Experience within gaming, casino operations, project delivery, or organizational change is considered an asset.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.