Senior Facilities & Smart Workplace Manager

Location: Surrey, BC (On-site)
Language: Excellent written and spoken English communication skills are required.
Role Type: Permanent, Full time
Background Check Requirement: A background check may be required as part of the hiring process.
Travel: May require occasional local travel to other facilities 

About the Opportunity
This isn't a traditional facilities management role. It's an opportunity to shape a next-generation workplace from the ground up, influencing every stage from construction and commissioning through to long-term operations. You'll join the project before occupancy, working alongside architects, construction leaders, workplace technology specialists, and design consultants to ensure the workplace is built not only to function, but to deliver an exceptional experience for the people who use it every day.

Once the building opens, you'll become the long-term owner of the workplace, overseeing facilities operations, asset lifecycle management, vendor partnerships, compliance, and continuous improvement. You'll also help bring smart workplace technologies to life by collaborating with Microsoft infrastructure specialists and technology partners to support digital workplace experiences, connected building systems, automation, and mission-critical infrastructure. As the organization grows, you'll build and lead the facilities function, creating the standards and team that will support future expansion.

What's In It for You
• Be part of a landmark workplace project where you'll influence decisions from the earliest stages and see your vision come to life.
• Enjoy the rare opportunity to own the complete lifecycle of a flagship workplace, from construction through long-term operations, creating a lasting professional legacy.
• Work alongside industry experts across construction, workplace technology, and smart building systems.
• Join a culture that values curiosity, innovation, collaboration, and continuous improvement, where new ideas are encouraged and your contributions are recognized.
• Build and lead a growing facilities function as the organization continues to expand.
• Access employer-supported professional development and performance-based bonus incentives.

Your Responsibilities
• You'll represent facilities operations throughout construction, partnering with architects, contractors, consultants, and technology specialists to ensure operational needs are embedded into the workplace from day one.
• You'll lead commissioning, operational readiness, system handover, and the transition from construction to occupancy, establishing the foundation for long-term success.
• You'll oversee facilities operations, preventative maintenance, vendor performance, compliance, budgets, and asset lifecycle management to deliver a safe, efficient, and high-performing workplace.
• You'll collaborate with Microsoft infrastructure specialists and technology partners to bring smart workplace solutions to life, supporting digital workplace services, connected building systems, automation, and workplace technology.
• You'll coordinate facilities support for mission-critical infrastructure, working alongside specialist IT partners to ensure site readiness, maintenance, physical security, and service continuity.
• You'll establish operating procedures, performance metrics, and scalable processes while building and leading a facilities and workplace operations team as the organization grows.

Skills and Qualifications
• 10+ years of progressive experience in facilities management, workplace operations, corporate real estate, or a related discipline.
• Demonstrated experience supporting complex commercial office fit-outs, construction projects, commissioning, and long-term facilities operations.
• Strong knowledge of preventative maintenance programs, asset management, vendor contracts, procurement, facilities budgeting, and lifecycle planning.
• Experience coordinating integrated building technologies including access control, security systems, building automation, lighting controls, audio visual systems, workplace booking platforms, or related smart workplace solutions.
• Familiarity with Microsoft Places, Microsoft 365, Power Platform, CAFM, IWMS, CMMS, or similar workplace technologies, with the ability to collaborate with technical specialists and manage integrated solutions is considered a strong asset.
• Proven ability to lead projects, influence stakeholders, solve complex operational challenges, and build collaborative relationships across technical and business teams.
• Experience developing standard operating procedures, emergency preparedness plans, technical documentation, and compliance records while promoting health, safety, accessibility, and business continuity.
• A degree, diploma, trade qualification, or equivalent professional experience in facilities management, engineering technology, construction, property management, or a related field.

Note from the Hiring Manager
"We're looking for someone who enjoys building exceptional workplaces from the ground up. If you're equally comfortable collaborating with construction teams, technology partners, and business leaders while bringing structure, innovation, and practical solutions, you'll have the opportunity to make a lasting impact."

Why Partner with Altis
If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.