Part-time Office Manager

Job Type: Permanent, part-time (Monday to Friday, half-day schedule)
Location: Toronto, ON (on-site)
Language: Excellent written and spoken English communication skills required
Background Check Requirements: Criminal Record Check and employment references required

About the Opportunity
Are you an organized administrative professional who enjoys bringing structure to complex processes? This opportunity offers the chance to play a key role supporting a respected labour organization dedicated to advocacy, member service, and strengthening public education. Your work will directly contribute to ensuring important labour relations processes are managed accurately, confidentially, and efficiently.

Working alongside a collaborative team of leadership, staff, and external partners, you will coordinate grievance files, maintain critical records, and support daily office operations. This is an excellent opportunity for someone who thrives in a detail-oriented environment and values meaningful work that supports members and a mission-driven organization.

What’s In It for You
A supportive workplace that values collaboration, professionalism, and continuous improvement. You'll have the opportunity to contribute to meaningful work, gain exposure to labour relations processes, and work alongside experienced professionals in an organization committed to equity, inclusion, and exceptional member service. This unionized position also offers prorated benefits.

Your Responsibilities
• You'll coordinate, organize, track, and maintain grievance files, ensuring documentation is complete and deadlines are met.
• You'll prepare, proofread, format, and distribute grievance correspondence while maintaining accurate records within the CRM and case management system.
• You'll monitor grievance timelines, hearing dates, settlements, and reporting requirements, working closely with leadership to support workflow.
• You'll support day-to-day office administration, including responding to inquiries, updating member databases, processing administrative requests, and assisting with event registration.
• You'll maintain confidential records and provide professional administrative support to members, staff, legal counsel, and external partners.

Skills and Qualifications
• 2 to 3 years of progressive administrative experience, preferably within a union, labour relations, legal, or not-for-profit environment.
• Experience coordinating confidential files, tracking deadlines, and supporting case or grievance administration.
• Experience using CRM, case management, or document management systems.
• Advanced proficiency with Microsoft Word, Excel, Outlook, and Google Workspace.
• Excellent written and verbal communication skills with strong organizational and problem-solving abilities.
• Ability to manage competing priorities, identify missing information, and ensure documentation is complete and accurate.
• Paralegal or Legal Assistant education, union labour relations experience, and familiarity with collective agreements and grievance procedures are considered strong assets.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.