Administrative Assistant

Job Title
Administrative Assistant

Location
Toronto, Ontario. 

Job Type
Contract, full-time hours

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About the Opportunity

Our client in the pension administration sector is seeking a detail-oriented Administrative Assistant to support critical member services and data integrity initiatives. This role will play an important part in maintaining accurate pension records while supporting ongoing system migration activities and day-to-day administrative operations.

Working closely with the pension administration team, you'll help ensure member information is processed accurately and efficiently while delivering timely support to members and internal stakeholders. This is an excellent opportunity for someone who enjoys structured work, values accuracy, and thrives in a process-driven environment.

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What’s in it for You

You'll gain valuable experience supporting pension administration within a collaborative and highly organized team. This role offers exposure to data management, records administration, and member communications while contributing to an important system modernization initiative.

It's an excellent opportunity to build experience in financial and pension administration while working in a professional environment that values accuracy, teamwork, and continuous improvement.

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Your Responsibilities

• You’ll validate and enter beneficiary changes into the pension administration system, ensuring all member information is processed accurately and in accordance with established procedures.
• In this role, you’ll support data cleanup activities.
• You’ll organize and upload documents from the general mailbox into electronic member and pensioner files while following established document naming conventions.
• You’ll respond to routine member inquiries through the  mailbox using standardized templates for pension estimates, beneficiary updates, address changes, and related requests.
• You’ll prepare follow-up correspondence related to estates, member terminations, and other administrative processes using approved templates.

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Skills and Qualifications

• 2+ years of administrative or data entry experience in a professional office environment.
• Demonstrated experience performing high-volume, detail-oriented data entry with a strong focus on accuracy.
• Strong organizational skills and experience maintaining electronic records and document management systems.
• Excellent written and verbal communication skills, with the ability to provide professional customer service through email correspondence.
• Proficiency with Microsoft Office, particularly Outlook, Word, and Excel, with the ability to quickly learn new systems such as pension administration platforms.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.