Receptionist

Location: Hamilton, Ontario (On-site)
Language: Strong written and spoken English required
Duration: Contract, July 24 (7 hours: 9-5) and July 27 – July 31 (7 hours/day 9-5)
Background Check Requirement: Not required

About the Opportunity

Our client in the non-profit healthcare sector is seeking a friendly and organized Receptionist to provide front desk coverage for a community clinic in Hamilton. This short-term contract plays an important role in ensuring the clinic continues to run smoothly while delivering a welcoming and supportive experience for clients.

In this role, you will be the first point of contact for visitors and callers. You will work closely with clinic staff while independently managing the reception area, helping patients feel supported and ensuring appointments, records, and day-to-day administrative tasks stay organized and efficient.

What’s in it for You

This is a great opportunity to contribute to meaningful work within a community-focused healthcare environment. You will gain hands-on experience supporting clinic operations while working alongside professionals dedicated to improving access to care.

You will also benefit from a collaborative setting where every interaction matters. If you enjoy helping people, staying organized in a busy environment, and making a positive first impression, this role offers a rewarding way to apply those strengths.

Your Responsibilities

• You will welcome clients as they arrive, ensuring each visitor feels supported and directed appropriately.

• In this role, you will manage the clinic’s appointment calendar by scheduling and confirming patient visits.

• You will answer incoming phone calls, respond to inquiries, and route messages to the appropriate team members.

• You will maintain accurate patient information by updating and organizing records in the clinic database.

• You will support billing and payment processing while ensuring transactions are handled professionally.

• You will help keep the reception area clean, organized, and ready to receive visitors throughout the day.

Skills and Qualifications

• 1+ year of experience in a receptionist, front desk, or administrative support role

• High school diploma or equivalent

• Strong written and verbal communication skills with a customer service mindset

• Proficiency with Microsoft Office and familiarity with clinic or scheduling software

• Strong organizational skills and attention to detail

• Ability to work independently and manage multiple tasks in a busy environment

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.