D365 Senior Retail and Merchandising SME

Location: Toronto, ON, Hybrid, 2 days on-site, 3 days remote
Language: Excellent written and verbal English communication required
Duration: Contract (200 days)
Background Check Requirement: Background check may be required as part of the hiring process.

About the Opportunity
Join a collaborative consulting team supporting a large-scale Microsoft Dynamics 365 Retail transformation for a leading enterprise organization. This is an opportunity to take ownership of the retail merchandising solution, working closely with business stakeholders and delivery teams to shape a modern retail experience that supports both in-store and omni-channel operations.

As the senior functional expert, you will combine solution architecture with hands-on business analysis, leading client discussions, defining business requirements, and designing scalable D365 Retail solutions. Your expertise will directly influence project success while partnering with experienced consultants in a fast-paced, collaborative environment.

What's In It for You
• Work on a high-impact enterprise Microsoft Dynamics 365 Retail transformation.
• Collaborate with experienced consulting professionals and senior client stakeholders.
• Influence key solution design decisions and drive best practices across the project lifecycle.
• Gain exposure to complex retail and merchandising environments with modern omni-channel capabilities.
• Join a team that values collaboration, innovation, and knowledge sharing.

Your Responsibilities
• You'll lead the end-to-end solution design for Microsoft Dynamics 365 Retail Merchandising, serving as the primary functional authority and solution architect.
• You'll facilitate requirements gathering across merchandising functions, including assortment and category management, product and catalog setup, pricing and promotions, inventory, replenishment, and purchasing.
• You'll translate business requirements into scalable D365 Retail solutions, identifying opportunities to leverage standard functionality while evaluating customization needs.
• You'll validate and assess existing solution designs, providing recommendations to improve alignment with business objectives and platform capabilities.
• You'll advise business stakeholders on industry best practices while partnering with technical delivery teams throughout build, testing, and deployment activities.

Skills and Qualifications
• Extensive experience implementing Microsoft Dynamics 365 Retail/Commerce, with deep expertise in the Merchandising functional area.
• Proven experience operating as a Solution Architect, owning functional design decisions and solution strategy.
• Demonstrated experience delivering brick-and-mortar retail implementations, including store operations and in-store merchandising.
• Strong omni-channel retail experience supporting unified merchandising and inventory management across multiple sales channels.
• Excellent stakeholder management skills with the executive presence to confidently lead client workshops and strategic discussions.
• Experience with D365 Retail/Commerce Point of Sale (POS) capabilities is considered an asset.
• Previous consulting or professional services experience and exposure to specialty or multi-store retail environments are highly valued.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.