Mail Clerk/Receptionist

Location
Ottawa, ON, on-site (near Tunney's Pasture LRT station)
Language
English fluency required, with strong written and spoken communication skills
Duration
Temporary to permanent employment (based on performance) 1 month to start

About the Opportunity
We are seeking a friendly, organized and detail-oriented Mailroom Clerk/Receptionist to support a professional services environment in Ottawa. This is a great opportunity for someone who enjoys being the first point of contact, keeping daily office operations running smoothly and contributing to a welcoming workplace.

In this role, you will work closely with office staff, visitors and callers, helping ensure communication, mail processing and administrative support are handled with care and accuracy. Prior office, reception or file clerk experience is helpful, but a positive attitude, strong attention to detail and willingness to learn are most important.

What’s In It for You
You’ll join a supportive workplace that is open to providing on-the-job training and helping you build practical office administration skills. This is a strong opportunity for someone looking to gain experience in a professional office setting while working with a team that values reliability, professionalism and continuous learning.

Your Responsibilities
• You’ll greet visitors and provide a professional, welcoming front-desk experience
• In this role, you’ll answer, screen and forward telephone calls, while taking accurate messages as needed
• You’ll process incoming and outgoing mail, ensuring items are handled efficiently and accurately
• You’ll support inventory tracking and order office supplies when needed
• You’ll assist with general administrative and clerical tasks to help keep the office organized
• You’ll provide backup reception coverage and contribute to smooth day-to-day office operations

Skills and Qualifications
• Previous experience in reception, file clerk, mailroom, customer service or office administration is considered an asset
• Strong English communication skills, both written and spoken
• Comfortable using computers and common software programs, including Microsoft Word and Microsoft Office
• Excellent organizational skills and the ability to manage details accurately
• Professional, attentive and enthusiastic approach to supporting colleagues, visitors and callers
• Willingness to learn, take direction and develop new administrative skills

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.