Enterprise Monitoring / Infrastructure Analyst

About the Opportunity
Join a leading organization in the energy sector where you'll play a key role in strengthening enterprise monitoring capabilities across complex IT and operational technology environments. This opportunity is ideal for a technical professional who thrives on solving infrastructure challenges, improving service reliability, and driving operational excellence through modern monitoring and observability practices.

Working alongside Infrastructure, Network, Cloud, Security, Application, and Operational Technology teams, you'll take ownership of a critical enterprise monitoring platform while contributing to automation, continuous improvement, and proactive service delivery. Your expertise will directly support the reliability and performance of business-critical technology environments.

What's In It for You
• Work on a large-scale enterprise environment with modern infrastructure and cloud technologies.
• Collaborate with experienced technical teams in a culture that values knowledge sharing and continuous improvement.
• Gain exposure to enterprise observability, automation, and emerging AI-driven monitoring capabilities.
• Contribute to meaningful initiatives that improve operational efficiency and service reliability.

Your Responsibilities
• You'll administer and optimize the enterprise SolarWinds environment, including platform maintenance, upgrades, configuration, lifecycle management, and performance optimization.
• You'll monitor infrastructure, network, cloud, application, and operational technology environments while designing alerts, managing thresholds, and improving event correlation.
• You'll coordinate monitoring-related incidents, ensuring timely escalation, remediation, and resolution of service-impacting issues.
• You'll develop operational dashboards, executive reporting, performance metrics, and documentation, including procedures and knowledge articles.
• You'll collaborate with cross-functional technical teams to establish monitoring standards, improve visibility, and enhance operational processes.
• You'll drive continuous improvement initiatives focused on automation, predictive monitoring, observability, and operational efficiency while supporting knowledge transfer and mentoring.

Skills and Qualifications
• Progressive infrastructure, enterprise monitoring, or systems administration experience.
• Strong experience administering SolarWinds in an enterprise environment, including monitoring infrastructure, networks, cloud, applications, and operational technology environments.
• Hands-on Microsoft Azure experience, including Azure Monitor, Log Analytics, Virtual Machines, Azure Networking, and Entra ID, along with Windows Server administration and operational support.
• Experience with ITIL and ITSM practices, including incident, problem, event, and change management, with the ability to design alerts, manage thresholds, and coordinate service restoration.
• Experience with ServiceNow, PowerShell scripting, REST APIs, infrastructure automation, and hybrid cloud environments is considered an asset.
• Knowledge of SolarWinds Hybrid Cloud Observability, AIOps, observability practices, Power BI, Infrastructure as Code using Terraform, Bicep, or ARM templates, Site Reliability Engineering principles, and modern monitoring technologies is highly desirable.
• Excellent communication, documentation, collaboration, and problem-solving skills, with the ability to work effectively across multiple technical teams.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.