Claims Administrator

Claims and Risk Administrator

Location
Ontario. Hybrid, with on-site presence as required

Job Type
Contract, full-time hours

About the Opportunity

Our municipal sector client is seeking a Claims and Risk Administrator to support its Risk Management team in protecting the organization through effective insurance administration and claims management. This role is ideal for a detail-oriented professional who enjoys interpreting insurance documentation, coordinating with multiple stakeholders, and contributing to a proactive risk management program.

Working alongside the Risk Management Officer and partnering with internal departments, insurance brokers, and insurers, you'll play an integral role in ensuring insurance compliance, supporting claims administration, and maintaining accurate risk management records. Your work will help safeguard municipal operations while supporting the delivery of essential public services.

What’s in it for You

You'll join a collaborative municipal environment where your expertise will directly support organizational risk management and operational excellence. This role offers exposure to a wide range of insurance, contractual, and claims-related matters while working alongside experienced professionals.

It's an excellent opportunity to further develop your municipal insurance and risk management experience in a role that values collaboration, continuous learning, and attention to detail.

Your Responsibilities

• You’ll review and process Certificates of Insurance (COIs), ensuring compliance with municipal requirements and contractual obligations.
• In this role, you’ll review contractual insurance and indemnification provisions, providing recommendations to support risk mitigation.
• You’ll coordinate with internal departments, insurance brokers, and insurers to facilitate insurance and risk management activities.
• You’ll assist with the intake and administration of insurance claims, including auto claims where applicable, while maintaining accurate records and documentation.
• You’ll prepare reports, claims summaries, and statistical information to support insurance tracking, litigation management, and ongoing risk initiatives.

Skills and Qualifications

• 3+ years of experience in claims administration, insurance, risk management, or a related field.
• Demonstrated experience reviewing Certificates of Insurance (COIs) and contractual insurance and indemnification provisions.
• Municipal insurance or municipal risk management experience is highly preferred.
• Chartered Insurance Professional (CIP) designation is considered a strong asset, with auto claims experience viewed favorably.
• Strong analytical, organizational, and communication skills, with proficiency in Microsoft Office and experience maintaining electronic records.

Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

Thank you for your interest.

Learn more about what it’s like to work with Altis: altisrecruitment.com/working-with-altis