Developer

Location:
Remote, preference for candidates based in Ontario

Language:
Excellent written and verbal English communication skills

Duration:
1-year contract, with the possibility of extension

Background Check Requirement:
Valid Government of Canada Reliability Clearance is required

About the Opportunity
We are seeking an experienced ServiceNow Developer to join a collaborative public sector technology team delivering modern digital services. This is an exciting opportunity to help shape enterprise platforms by developing innovative ServiceNow and AI-enabled solutions that improve business processes, enhance user experiences, and drive operational excellence.

Working alongside technical experts, business stakeholders, and project teams, you'll play a key role in designing, implementing, and optimizing solutions that support large-scale digital transformation initiatives. If you're passionate about automation, emerging AI technologies, and building scalable enterprise solutions, this role offers meaningful work with lasting impact.

What's In It for You
Join a collaborative environment where innovation, continuous learning, and knowledge sharing are encouraged. You'll have the opportunity to work with leading ServiceNow technologies, contribute to high-impact digital initiatives, and help advance AI-enabled service delivery within a supportive and forward-thinking team.

Your Responsibilities
• You'll design, develop, test, deploy, maintain, and enhance ServiceNow solutions based on evolving business requirements.
• You'll configure platform capabilities using scripting, workflow automation, integrations, APIs, and enterprise application development best practices.
• You'll implement AI-enabled features including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, and other intelligent automation capabilities.
• You'll collaborate with business stakeholders to translate requirements into scalable technical solutions and provide technical feasibility assessments.
• You'll monitor, troubleshoot, and optimize ServiceNow, integration, automation, and AI solutions throughout the development lifecycle.
• You'll document technical designs, implementation activities, risks, and recommendations while supporting successful project delivery and operational transition.
• You'll ensure all solutions align with organizational security, privacy, governance, and compliance requirements.

Skills and Qualifications
• 3+ years of demonstrated experience developing and implementing ServiceNow solutions.
• University degree or college diploma in Business, Public Administration, Statistics, Computer Science, Information Technology, or a related field.
• Experience with ServiceNow modules including ITSM, ITOM, ITBM/SPM, SAM Pro, HRSD, and SecOps.
• Hands-on experience implementing or supporting AI capabilities within ServiceNow, including Now Assist, Predictive Intelligence, Virtual Agent, AI Search, or similar technologies.
• Strong experience with workflow automation, integrations, APIs, and enterprise application development.
• Knowledge of Generative AI, machine learning, natural language processing (NLP), prompt engineering, and AI governance principles.
• Proven ability to manage multiple priorities, collaborate with diverse stakeholders, and identify innovative automation opportunities that improve business processes and service delivery.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.