Administrative Assistant

Location: Toronto, ON (On-site, 5 days per week)

Language: Excellent written and verbal English communication skills required. Proficiency in a second language is considered an asset.

Duration: Contract, June 29, 2026 to September 11, 2026, with possibility of extension

Background Check Requirement: Criminal Record Check required

About the Opportunity
We are recruiting for an Administrative Assistant to support a busy organization within the child welfare sector. This role plays an important part in ensuring frontline teams have the administrative resources and operational support they need to serve children, youth, and families throughout the community. Working in a fast-paced, service-focused environment, you will help maintain accurate records, coordinate branch activities, and provide responsive support to a dedicated team of professionals.

This is an excellent opportunity for an organized and adaptable administrative professional who thrives in a high-volume environment and enjoys contributing to meaningful community services. You will work closely with child protection workers, supervisors, and administrative colleagues while helping to ensure efficient branch operations and exceptional service delivery.

What’s In It for You
• Opportunity to support meaningful work within the community services sector
• Collaborative and supportive team environment
• Exposure to a fast-paced and rewarding service-focused setting
• Opportunity to build experience within a respected organization
• Potential for contract extension based on business needs

Your Responsibilities
• You’ll provide frontline administrative support to branch staff, responding to telephone inquiries and directing requests appropriately
• You’ll maintain accurate records within internal systems, including document management and data entry
• You’ll prepare correspondence, reports, schedules, forms, meeting materials, and minutes as required
• You’ll coordinate administrative processes including transportation arrangements, birth certificate requests, mail distribution, filing, and office logistics
• You’ll support staff with technology applications and help troubleshoot routine administrative issues
• You’ll assist with reporting, statistical tracking, financial administration, and records management activities
• You’ll collaborate with colleagues across the branch and provide reception or clerical backup coverage when needed

Skills and Qualifications
• 2+ years of recent administrative experience, supported by a Secondary School Diploma or an equivalent combination of education and experience
• Strong proficiency with Microsoft Office applications and computerized record management systems
• Demonstrated experience handling confidential and sensitive information with discretion
• Excellent customer service, telephone, and interpersonal communication skills
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment
• Proven problem-solving, initiative, and de-escalation abilities
• Experience within child welfare, social services, nonprofit, community services, or related sectors is considered a strong asset

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.