Leasing Specialist

Location: Toronto, ON (On-site)

Language: Strong written and verbal English communication skills required

Background Check Requirement: Successful completion of a criminal background check required

About the Opportunity
We are seeking two Leasing Specialists to join a growing residential property management team supporting established apartment communities in Toronto. These are high-impact, front-line roles where you will play a key part in driving occupancy, delivering an exceptional resident experience, and helping elevate thriving communities through strong leasing performance and customer service.

This opportunity is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and can confidently manage competing priorities. You will work closely with Property Management and Resident Services teams while helping prospective residents find a place to call home. With significant leasing activity and strong inquiry volumes, these communities offer an exciting opportunity for a motivated professional to make an immediate impact.

What’s In It for You
• Join a collaborative and supportive property management team
• Opportunity to earn additional commission through leasing and resident retention incentives
• Exposure to high-volume, dynamic residential communities
• Work in an environment that values accountability, professionalism, and initiative
• Be part of a team focused on community improvement and resident satisfaction
• Comprehensive benefits package and paid vacation

Your Responsibilities
• You'll manage a high volume of leasing inquiries through phone, email, and in-person interactions while maintaining strong follow-up practices
• You'll conduct property and suite tours, building rapport with prospective residents and converting leads into successful leases
• You'll prepare and process rental applications, lease documentation, renewals, and move-in packages accurately and efficiently
• You'll coordinate digital documentation processes using tools such as DocuSign and property management software
• You'll collaborate with maintenance and property management teams to ensure suites are market-ready and occupancy goals are achieved
• You'll support resident retention efforts by addressing inquiries, facilitating renewals, and delivering exceptional customer service

Skills and Qualifications
• 1-3+ years of experience in residential leasing, property management, hospitality, sales, customer service, or another customer-facing environment
• Experience working in fast-paced, high-volume settings with the ability to manage multiple priorities
• Strong customer service, communication, and relationship-building skills
• Experience with Yardi or similar property management systems is considered an asset
• Proficiency with digital tools including DocuSign, Microsoft Office, and electronic document management
• Knowledge of the Residential Tenancies Act (RTA) is considered an asset
• Professional, resilient, and adaptable approach when handling challenging situations and conversations

Note from the Hiring Manager
"We're looking for someone who can confidently step into a busy environment, stay organized under pressure, and build positive relationships with both residents and prospects. Success in this role comes from having a strong work ethic, a solutions-focused mindset, and the ability to keep moving forward when things get busy."

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.