Location: North Vancouver, BC (Hybrid, 2 days on-site per week)
Language: Strong written and verbal English communication skills required
Duration: Full time, 6-Month Contract possibility of extension based on business needs
Background Check Requirement: Criminal record check and professional references
About the Opportunity
We are partnering with an innovative consumer-focused organization to find a Senior GTM Project Manager to support the launch of an exciting new product. Working within a newly established business function, you will play a pivotal role in bringing the concept to market while helping shape the operational readiness, guest experience, and cross-functional execution required for a successful launch.
This is an ideal opportunity for someone who thrives in ambiguity and enjoys building structure where processes do not yet exist. You will collaborate with leaders across retail operations, digital, guest services, service delivery, and brand teams, connecting stakeholders, driving alignment, and ensuring execution stays on track as the organization prepares for product launch.
What’s In It for You
Join a high-visibility initiative that sits at the intersection of innovation, customer experience, and business strategy. You'll have the opportunity to influence how a new product is introduced to market while working alongside passionate teams that value curiosity, collaboration, and proactive problem-solving.
This role offers exposure to senior leadership, complex cross-functional initiatives, and a culture that encourages ownership, learning, and continuous improvement.
Your Responsibilities
• You'll lead the development and execution of comprehensive go-to-market plans, timelines, and workback schedules for a new product launch.
• You'll coordinate cross-functional teams across retail, digital, guest services, service operations, and brand functions to ensure launch readiness.
• You'll facilitate meetings, manage project governance, track decisions, and proactively identify risks and dependencies.
• You'll build customer journey maps, service blueprints, and operational workflows that support a seamless end-to-end experience.
• You'll partner with operational teams to develop SOPs, training materials, and readiness plans for frontline teams.
• You'll influence stakeholders without direct authority, driving alignment and accountability across multiple workstreams.
• You'll support the transition from product incubation to scalable operational execution.
Skills and Qualifications
• 5+ years of progressive experience in project management, program management, go-to-market execution, or product launch environments.
• Demonstrated success leading complex cross-functional initiatives in fast-paced and evolving environments.
• Experience working with retail, direct-to-consumer, customer experience, or omnichannel business models.
• Strong stakeholder management skills with the ability to influence without formal authority.
• Experience developing customer journey maps, service models, operational processes, or launch readiness programs.
• Exceptional communication, facilitation, and organizational skills.
• PMP certification is considered an asset but is not required.
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.