Sports Product Specialist

Location: Vancouver, BC, Hybrid, preferred on-site Thursdays, Fridays, and Mondays
Language: English, advanced written and verbal communication required
Duration: 7-month contract with strong potential for extension
Background Check Requirement: Successful completion of a new GPEB Gaming Worker Registration is required

About the Opportunity
An exciting opportunity is available for a Sports Product Specialist to support one of Canada’s largest online sportsbook operations during a major platform transformation. This role sits within a fast-paced gaming and entertainment environment where sportsbook operations, live event monitoring, and betting market management are central to delivering an exceptional player experience.

You’ll join a highly collaborative team responsible for overseeing day-to-day sportsbook operations across multiple sports and betting markets. Working closely with sportsbook vendors, risk teams, customer support, and product stakeholders, you’ll help ensure betting integrity, operational accuracy, and real-time responsiveness during live sporting events.

What’s In It for You
This is an opportunity to work on a nationally recognized sportsbook platform during a period of significant growth and transformation. You’ll gain exposure to sportsbook operations, platform migrations, live event management, and cross-functional collaboration in a highly specialized industry.

You’ll also join a close-knit team that values collaboration, continuous learning, and operational excellence. The environment is hands-on, supportive, and ideal for someone who thrives in fast-moving operational settings and enjoys working closely with sports and betting markets.

Your Responsibilities
• You’ll monitor daily sportsbook operations to ensure betting markets, odds, and event coverage remain accurate and operational
• You’ll oversee live sporting events in real time, reacting quickly to changing conditions and escalating operational concerns when required
• You’ll collaborate with sportsbook vendors, risk management teams, and internal stakeholders to troubleshoot and resolve operational issues
• You’ll track betting trends, player activity, and promotional performance to support operational decision-making
• You’ll support sportsbook content updates, configurable templates, and promotional execution across sportsbook channels
• You’ll assist customer support teams with sportsbook-related inquiries and issue resolution
• You’ll contribute to sportsbook operational strategy execution while helping maintain compliance and product integrity standards

Skills and Qualifications
• 3+ years of experience in sportsbook operations, online gaming, casino operations, or a related industry
• Degree or diploma in Business, Sports Management, or a related field, or an equivalent combination of education and experience
• Strong understanding of online sports betting markets, sportsbook operations, and professional sports
• Experience working in fast-paced operational environments with the ability to multitask under pressure
• Strong analytical and problem-solving skills with the ability to identify anomalies, stale odds, and operational risks
• Familiarity with sportsbook platforms or betting software, experience with OpenBet is considered an asset
• Strong computer skills, including Microsoft Office and Excel, along with excellent communication and collaboration abilities

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.