Account Manager, Medical Communications

Salary: 75-85K plus commissions
Location: Remote, Ontario, with the ability to attend in-person conferences and client meetings on a monthly or semi-monthly basis in downtown Toronto or Mississauga
Language: English, written and spoken required
Background Check Requirement: Criminal, Credit & Reference Check required

About the Opportunity
An innovative organization specializing in medical and scientific communications is seeking an Account Manager, Medical Communications to build and strengthen relationships with organizations across the pharmaceutical, biotechnology, healthcare, academic, and non-profit sectors. This is an exciting opportunity for a relationship-focused professional who enjoys partnering with clients to deliver high-quality scientific communications while identifying opportunities to expand services and create lasting value.

Working alongside a collaborative team of medical writers, editors, and scientific experts, you'll serve as a trusted advisor to clients at the forefront of healthcare innovation. From managing strategic accounts and supporting impactful scientific initiatives to representing the organization at industry events, you'll play an important role in helping clients communicate complex medical and scientific information with clarity, accuracy, and impact.

What's In It for You

• Flexible remote work environment that supports work-life balance.
• Opportunity to collaborate with a passionate, mission-driven team of scientific and medical communications professionals.
• Exposure to leading pharmaceutical, biotechnology, healthcare, and academic organizations.
• Professional development opportunities through industry conferences and networking events.
• A workplace that values collaboration, innovation, relationship-building, and continuous learning.
• Competitive compensation package with performance-based incentives.

Your Responsibilities
Responsibilities will include but may not be limited to the following:

• You'll serve as the primary point of contact for assigned client accounts, building trusted, long-term relationships across pharmaceutical, biotech, healthcare, academic, and non-profit organizations.
• You'll proactively identify opportunities to expand client partnerships through cross-selling and upselling medical writing, publications, CME/CPD, scientific content development, meeting reports, and related services.
• You'll collaborate closely with medical writers, editors, and scientific consultants to coordinate project delivery, monitor timelines and budgets, and ensure exceptional client experiences.
• You'll prepare proposals, scopes of work, presentations, and service agreements while supporting contract renewals and new client onboarding.
• You'll generate new business opportunities through networking, referrals, LinkedIn outreach, conferences, and strategic prospecting initiatives.
• You'll represent the organization at industry conferences and client meetings on a monthly or semi-monthly basis, strengthening relationships and expanding market presence.
• You'll maintain CRM records, manage sales pipelines, monitor account performance, and contribute to business development strategies, revenue forecasting, and market growth initiatives.

Skills and Qualifications

• 3+ years of progressive experience in account management, business development, healthcare sales, pharmaceutical sales, medical communications, or a related client-facing role.
• Demonstrated success managing client relationships, growing accounts, and contributing to revenue targets.
• Strong understanding of the pharmaceutical, biotechnology, healthcare, academic, or life sciences landscape.
• Bachelor's degree required, with an advanced degree in life sciences, healthcare, medicine, pharmacy, or a related discipline considered an asset.
• Experience within a medical communications agency, medical writing organization, scientific publishing environment, CRO, pharmaceutical company, or healthcare communications setting is considered an asset.
• Excellent communication, presentation, negotiation, and relationship-building skills, with the ability to engage multiple stakeholders in a consultative manner.
• Experience attending, networking, or exhibiting at conferences and industry events
• Strong organizational and project management skills, with experience using CRM platforms and managing multiple priorities in a remote environment.

Why Partner with Altis
If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

 

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.