Bilingual Coordinator

Location: Toronto, ON, On-site (5 days per week, Yonge & Bloor)
Language: Fully bilingual in English and French, written and verbal communication required
Duration: Temporary contract, May 19, 2026 to June 20, 2026, with potential for extension
Background Check Requirement: Not required

About the Opportunity
A well-established national professional association is seeking a Temporary Bilingual Coordinator to support a busy member services and education team during a medical leave coverage period. This is a fast-paced, highly collaborative role where your ability to communicate clearly, stay organized, and deliver excellent service will have a direct impact on members and students across Canada.

Working closely with internal coordinators and administrative teams, you’ll help ensure inquiries are handled efficiently and service levels remain high during a critical period. This opportunity is ideal for someone who enjoys customer interaction, thrives in an administrative environment, and is confident managing communications in both English and French.

What’s In It for You
• Join a collaborative and people-focused team that values responsiveness and professionalism
• Gain exposure to a national membership and education environment
• Work in a dynamic role where no two days are the same
• Contribute to a team that supports professional learning and member engagement across Canada
• Opportunity for contract extension based on business needs

Your Responsibilities
• You’ll respond to student and member inquiries by phone and email in both English and French
• You’ll process course registrations and assist with general enrollment support
• In this role, you’ll triage inquiries and redirect requests to the appropriate internal coordinator
• You’ll support day-to-day administrative and operational activities to maintain service levels
• You’ll manage shared inbox follow-ups and help ensure pending requests are addressed promptly
• You’ll provide a positive and professional customer service experience for members and students

Skills and Qualifications
• 2+ years of experience in customer service, administration, coordination, or member support roles
• Fully bilingual in English and French, with strong written and verbal communication skills
• Experience handling high-volume phone and email inquiries in a professional environment
• Strong organizational skills with the ability to prioritize competing tasks effectively
• Comfortable working in a fast-paced office environment with minimal supervision
• Previous experience supporting students, members, or professional associations is considered an asset
• Proficiency with Microsoft Office and general administrative systems

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.