Receptionist

Location: Toronto, ON (On-site)
Language: Strong written and verbal English communication required
Duration: 11-week contract, starting ASAP
Background Check Requirement: Criminal background check and professional references required

About the Opportunity
Step into a refined and guest-focused environment where every detail matters. This opportunity with a prestigious luxury hospitality organization places you at the heart of an elevated guest experience, where professionalism, discretion, and service excellence define each interaction.

You will be the first point of contact for guests, creating lasting impressions while collaborating with a dedicated team that takes pride in delivering exceptional service. This role is ideal for someone who thrives in a fast-paced, people-first setting and enjoys contributing to memorable guest experiences.

What’s In It for You
Join a workplace that values professionalism, teamwork, and attention to detail. You will gain hands-on experience within a luxury setting, build strong customer service expertise, and work alongside a team that is committed to excellence. This is a great opportunity to enhance your hospitality career in a high-end environment.

Your Responsibilities
• You’ll warmly welcome guests and ensure a seamless arrival and departure experience
• You’ll manage check-ins and check-outs while providing clear information about services and amenities
• You’ll respond to guest inquiries and special requests with professionalism and discretion
• You’ll oversee reservations, including room assignments and potential upgrades
• You’ll maintain a polished and organized reception area that reflects a luxury standard
• You’ll collaborate with internal teams to ensure guest needs are met efficiently
• You’ll process payments and support administrative tasks such as calls and emails

Skills and Qualifications
• 1–3 years of front desk or customer service experience, preferably in hospitality
• Exceptional communication skills with a polished and professional demeanor
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Customer-first mindset with a passion for delivering high-quality service
• Proficiency with basic administrative tools and reservation systems

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.